At a Glance
- Tasks: Lead the digital journey for international payments and enhance customer experiences.
- Company: Dynamic financial services firm focused on innovation and customer satisfaction.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Shape the future of digital banking and make a real difference for customers.
- Qualifications: Experience in product management and a passion for customer-centric design.
The predicted salary is between 51750 - 63250 £ per year.
Join us as an International Payments Product Owner. We’re looking for someone to support senior management in driving the development of our digital channels’ priorities and investment needs. You’ll be putting the customer at the heart of our digital channel plans and constantly improving their digital journey. This is an opportunity to oversee the service delivery of our digital channel set, making sure all aspects of our digital customer journey deliver an exceptional customer experience. You'll work from home some of the time, but you'll also spend a significant amount of time working from the London or Manchester office.
What you'll do:
- Own the digital journey, driving aspects like performance management, service proposition and customer experience.
- Set the vision for a whole host of digital features, ensuring we create a world-class digital experience for our customers.
- Take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog.
- Work with stakeholders and deliver on KPI’s to inform and monitor the digital customer experience.
- Ensure continuous improvements in financial spend are within agreed budgets.
- Identify, manage and escalate conduct risk to deliver key customer outcomes.
The skills you'll need:
- Previous experience of Product Management of International Payments for Commercial Banking customers.
- Ability to innovate, partner and collaborate with customers and colleagues to implement the best digital experience.
- Successful track record of digital delivery and operations along with digital channel management and human centred design experience.
- An understanding of the needs of business customers and how we can serve them digitally.
- A passion for customer centric design.
- Familiarity with digital product management techniques, such as Lean start-up.
Hours: 35
Job Posting Closing Date: 13/09/2026
Ways of Working: Hybrid
International Payments Product Owner in London employer: NatWest Group
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StudySmarter Expert Advice🤫
We think this is how you could land International Payments Product Owner in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like NatWest Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from NatWest Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like NatWest Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace International Payments Product Owner in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in NatWest Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show NatWest Group how you can be a team player!
How to prepare for a job interview at NatWest Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with NatWest Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with NatWest Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!