Head of User Research & Strategy in London

Head of User Research & Strategy in London

London Full-Time 60000 - 68205 Β£ / year (est.) No working from home possible
NatWest Group

At a Glance

  • Tasks: Lead a talented team to drive user research and strategy across NatWest Boxed and Mettle.
  • Company: Join NatWest Group, a leader in the banking sector with a focus on innovation.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team that values creativity and excellence.
  • Why this job: Make a real difference by translating user insights into impactful business strategies.
  • Qualifications: Proven experience in user research and strong leadership skills required.

The predicted salary is between 60000 - 68205 Β£ per year.

NatWest Group is seeking a Senior Research Manager to head up our research function across NatWest Boxed and Mettle. You will direct a small, high-calibre team of researchers, shaping priorities and ensuring a rigorous approach to user insights and strategy.

You will partner with product, design and ops to translate customer needs into measurable business outcomes, maintaining a high quality bar and driving excellence in research practices.

Head of User Research & Strategy in London employer: NatWest Group

Coutts & Co is an exceptional employer, offering a unique opportunity to join a leading Private Banking and Wealth Management firm during a pivotal growth phase. With a collaborative work culture that prioritises professional development, employees are encouraged to influence strategic decisions while receiving support from senior leaders. The role of Managing Legal Counsel not only provides a platform for impactful legal work but also fosters an environment where innovation and efficiency are valued, making it an ideal place for those seeking meaningful and rewarding employment.

NatWest Group

Contact Details:

NatWest Group Recruitment Team

We think you need these skills to ace Head of User Research & Strategy in London

User Research
Team Leadership
Strategic Thinking
Collaboration
Customer Insights
Research Methodologies
Data Analysis