Join us as an Artificial Intelligence Product Owner
- We'll look to you to future proof how our clients engage with the bank through the creation and scaling of our Private Banking Wealth Management (PBWM) strategic AI themes
- Day-to-day, you'll use data analysis and emerging technologies to develop our PBWM AI capabilities and new client and colleague experiences
What you'll do
As an Artificial Intelligence Product Owner, you'll define a backlog and create a roadmap that'll enable the delivery of our PBWM strategic AI theme, Relationship Manager (RM) productivity, meeting key performance indicators, while ensuring compliance through the effective identification, escalation and resolution of risks and issues.
Alongside this, you'll drive all aspects of the delivery by setting the production vision and defining, managing and prioritising the backlog by using Agile methodologies to develop and release value to our customers.
Your top priorities will include:
- Implementing and running a programme of optimisation to ensure products meet their objectives
- Working with our bank's stakeholders to understand our clients' needs by using emerging AI technologies
- Using data sources, tools, market research, first and third-hand customer research and gap analysis to identify customer insights
- Ensuring the delivery and optimisation of new and innovative approaches to AI and intelligent automation that focus on new and emerging technologies to improve client experiences
- Developing and supporting RM AI colleague tooling and extending the products through enhancements
The skills you'll need
To be successful in this role, you'll need experience of working with AI powered products and knowledge of the technology that powers them.
In addition you'll need experience in delivering PBWM strategic AI products as well as validating AI models both prior to and after going live. You'll also have experience in AI model governance and maintenance.
Furthermore, you'll need:
- The ability to present technical concepts to a non-technical audience
- Experience of generating insights through customer research across a range of research methodologies
- Knowledge of how to deliver products through continuous improvements by using data, insights, value slicing and a/b testing
- An understanding of innovation and design thinking methodologies, tools and processes and a background of working in an Agile environment by using Scrum and Kanban methodologies
- Experience of digital delivery and the ability to communicate, influence, inform and challenge internal and external stakeholders
Hours
35
Job Posting Closing Date: 06/10/2026
Ways of Working:Hybrid
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Artificial Intelligence Product Owner, PBWM in London employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.
