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- Tasks: Support customers with their financial needs and promote digital banking services.
- Company: Leading financial services provider with a focus on customer relationships.
- Benefits: Competitive salary, 36 days holiday, and flexible rewards programme.
- Why this job: Make a real difference in customers' financial health while enjoying great benefits.
- Qualifications: Experience in banking and strong relationship-building skills.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 26350 - 36890 £ per year.
A leading financial services provider is seeking a Senior Personal Banker in Livingston. In this role, you will support customers both face to face and virtually, promoting digital banking services and managing complex financial needs. You will conduct Financial Health checks and maintain customer relationships through proactive outreach.
A competitive salary starting at £26,350 pro rata, along with generous benefits like 36 days of holiday and a flexible rewards programme are offered.
Senior Personal Banker - Trusted Advisor & Financial Health in Livingston employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker - Trusted Advisor & Financial Health in Livingston
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the financial services sector, especially those who have worked as personal bankers. They can give you insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of digital banking services. Be ready to discuss how you can promote these services to customers and manage their complex financial needs effectively.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share examples of how you've maintained customer relationships through proactive outreach. This will highlight your ability to conduct Financial Health checks and support clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Personal Banker - Trusted Advisor & Financial Health in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in personal banking and customer service. We want to see how you've supported customers in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Personal Banker role. Share specific examples of how you've managed complex financial needs and built strong customer relationships.
Showcase Your Digital Skills: Since we’re promoting digital banking services, it’s essential to highlight any experience you have with digital tools and platforms. Let us know how you’ve used technology to enhance customer experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at NatWest Group
✨Know Your Financial Products
Make sure you brush up on the financial products and services offered by the company. Being able to discuss these confidently will show that you're not just interested in the role, but also in helping customers with their financial health.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've successfully supported customers in the past, especially in face-to-face or virtual settings. Highlight your ability to build relationships and conduct Financial Health checks, as this is key for the Senior Personal Banker role.
✨Showcase Your Digital Savvy
Since promoting digital banking services is part of the job, be ready to discuss your experience with digital tools and platforms. Share any ideas you have for enhancing customer engagement through these services.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to customer outreach or how they measure success in maintaining customer relationships. This demonstrates your proactive mindset.
