At a Glance
- Tasks: Lead a team of client managers in delivering exceptional service and managing client portfolios.
- Company: Join a leading bank focused on innovative working capital solutions across the Midlands and East of England.
- Benefits: Enjoy a dynamic work environment with opportunities for growth, coaching, and collaboration.
- Other info: This role offers excellent exposure and the chance to shape your team's success.
- Why this job: Make a real impact by driving client success and fostering a high-performance culture.
- Qualifications: Proven leadership experience, strong interpersonal skills, and expert knowledge of banking policies required.
The predicted salary is between 43200 - 72000 £ per year.
Join us as an Invoice Finance Client Manager Lead
- In this critical role, you’ll lead a team of client managers within the in-life function of invoice finance, working capital sales business and specialist business, working across the Midlands and the East of England.
- We’ll look to you to coach and inspire your team to deliver consistently exceptional service and build valuable relationships with their clients.
- You’ll be able to really make this role your own, allowing excellent exposure for you and your work.
What you'll do
You’ll proactively manage your team and their portfolio of clients, allowing them to meet their clients’ needs while driving sustainable portfolio growth and providing strong client risk management. You’ll drive high-quality client experiences and strong client outcomes, maintaining a positive presence in the business with a motivated team.
As a leading figure, you’ll be embedding a strategic plan to promote the business across key stakeholders, ensuring the bank is the first choice for working capital solutions.
Other duties will include:
- Embedding a high-performance culture that promotes the identification and development of talent and provides regular tailored coaching.
- Maintaining a network with the working capital sales teams, building connectivity with the wider Commercial & Corporate banking teams and other specialist product partners, as well as internal and external stakeholders across the Midlands and East of England.
- Driving an effective operating rhythm and workflow within the business, creating a culture of continuous improvement.
- Acting as a business approver when required and ensuring first line of defence responsibilities.
- Protecting the bank’s capital and reputation by ensuring strong and diligent risk management.
The skills you'll need
You’ll have a proven track record in the management and leadership of teams of multi-skilled professionals, including the responsibility for recruitment, development, resource planning, and performance management. We’ll also expect you to have strong interpersonal skills and be able to work collaboratively across a range of stakeholders.
We’ll also want to see:
- Expert knowledge of working capital sales’ policies and processes and the external working capital marketplace and alternative providers.
- A track record of strategic thinking and building business intelligence through working and engaging with other leaders and teams across the bank.
- Expert knowledge of banking policies and processes.
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Invoice Finance Client Manager Lead in Birmingham employer: NatWest Group
Coutts & Co is an exceptional employer, offering a unique opportunity to join a leading Private Banking and Wealth Management firm during a pivotal growth phase. With a collaborative work culture that prioritises professional development, employees are encouraged to influence strategic decisions while receiving support from senior leaders. The role of Managing Legal Counsel not only provides a platform for impactful legal work but also fosters an environment where innovation and efficiency are valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Invoice Finance Client Manager Lead in Birmingham
✨Tip Number 1
Familiarise yourself with the latest trends in invoice finance and working capital solutions. This knowledge will not only help you understand the market better but also demonstrate your commitment to staying ahead in the industry during interviews.
✨Tip Number 2
Network with professionals in the banking and finance sector, especially those involved in working capital sales. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've coached team members to achieve their goals and improve client relationships.
✨Tip Number 4
Research StudySmarter's values and culture to align your approach with what we stand for. Understanding our mission will help you articulate how you can contribute to our goals and enhance the client experience.
We think you need these skills to ace Invoice Finance Client Manager Lead in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your leadership experience and expertise in managing teams, particularly in the context of invoice finance and working capital sales. Use specific examples that demonstrate your ability to drive performance and build client relationships.
Craft a Compelling Cover Letter:In your cover letter, express your passion for leading teams and delivering exceptional client service. Mention how your strategic thinking and knowledge of banking policies align with the company's goals. Be sure to include why you are specifically interested in this role at StudySmarter.
Showcase Relevant Skills:Highlight your interpersonal skills and ability to collaborate with various stakeholders. Provide examples of how you've successfully managed client portfolios and driven sustainable growth in previous roles.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at NatWest Group
✨Showcase Your Leadership Skills
As a candidate for the Invoice Finance Client Manager Lead position, it's crucial to demonstrate your leadership experience. Prepare specific examples of how you've successfully managed teams, coached individuals, and driven performance in previous roles.
✨Understand the Industry Landscape
Familiarise yourself with the current trends in working capital sales and the external marketplace. Be ready to discuss how these trends impact client relationships and risk management, showcasing your expert knowledge during the interview.
✨Emphasise Relationship Building
This role requires strong interpersonal skills. Prepare to share instances where you've built valuable relationships with clients or stakeholders, highlighting your ability to collaborate effectively across different teams.
✨Prepare for Strategic Discussions
Expect questions about your strategic thinking and how you've contributed to business intelligence in past roles. Think of examples where you've implemented strategic plans that led to positive outcomes, and be ready to discuss them in detail.
