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For Companies At a Glance
- Tasks: Provide exceptional customer service and conduct Financial Health checks for clients.
- Company: Major banking institution with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible working hours, and extensive benefits.
- Why this job: Make a real difference in clients' banking experiences while growing your career.
- Qualifications: Passion for customer service and excellent communication skills.
- Other info: Join a dedicated team and enjoy a supportive work environment.
The predicted salary is between 26350 - 36890 £ per year.
A major banking institution seeks a Senior Personal Banker in Inverness to provide exceptional customer service and support. You will conduct Financial Health checks, identify customer needs, and cultivate relationships through face-to-face interactions. A passion for customer service and excellent communication skills are essential.
This role offers a competitive salary starting at £26,350, along with flexible working hours and extensive benefits. Join our dedicated team and make a difference in clients' banking experiences.
Senior Personal Banker: Growth, Training & Home Financing in Inverness employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Growth, Training & Home Financing in Inverness
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those face-to-face interactions! Brush up on your communication skills and practice common interview questions. We want to show them that you’re not just a fit for the role, but also a great addition to their team.
✨Tip Number 3
Show off your passion for customer service! Think of examples from your past experiences where you went above and beyond for a client. We need to demonstrate that you truly care about making a difference in clients' banking experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got all the latest updates on job openings and tips to help you land that Senior Personal Banker role.
We think you need these skills to ace Senior Personal Banker: Growth, Training & Home Financing in Inverness
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help clients in the past. We want to see that you genuinely care about making a difference in people's banking experiences!
Highlight Your Communication Skills: Since this role involves face-to-face interactions, it's crucial to showcase your excellent communication skills. Use clear and concise language in your application, and consider including instances where your communication made a positive impact on a customer's experience.
Tailor Your Application to the Role: Make sure to customise your application to align with the job description. Mention your experience with Financial Health checks and how you've identified customer needs in previous roles. This shows us that you understand what we're looking for in a Senior Personal Banker.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Brush up on your knowledge of financial products and services, especially those related to home financing. Be prepared to discuss how you would conduct Financial Health checks and identify customer needs effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond to help a client, as this will demonstrate your passion for the role.
✨Practice Your Communication Techniques
Since excellent communication skills are essential, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery.
✨Research the Institution
Familiarise yourself with the banking institution's values, mission, and recent news. This will not only help you tailor your answers but also show your genuine interest in being part of their team.
