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For Companies At a Glance
- Tasks: Build and manage client relationships to drive business growth and customer satisfaction.
- Company: Join a dynamic financial services team in Jersey, focused on client success and innovation.
- Benefits: Enjoy competitive perks, potential remote work options, and a supportive team culture.
- Why this job: Make a real impact by enhancing customer experiences and driving strategic growth.
- Qualifications: Strong interpersonal skills, sales experience, and market awareness are essential.
- Other info: Candidates must have the right to live and work in Jersey.
The predicted salary is between 48000 - 72000 £ per year.
Join us as an Institutional Associate Relationship Director. We’re looking for someone to develop relationships with a portfolio of clients and internal stakeholders to support business growth. As you manage and build relationships with your clients, we’ll look to you to identify any opportunities to support the strategic growth of their business and to support their client base. If you want to work with us in Jersey and you don't already live here, you’ll need to clearly state in your CV that you have the right to live and work here to be considered for this role.
What you’ll do:
- Proactively enhance customer satisfaction and advocacy by providing them with products and services that best serve their needs.
- Prepare well-researched and comprehensive briefs and pitch books for customers and prospect meetings.
- Use a range of contact and strategy planning tools to identify and meet customer needs, while delivering high-quality customer interactions and experiences.
- Provide day-to-day leadership within the Financial Services Business (FSB) relationship team.
- Collaborate with customers and colleagues to build trust and long-term sustainable value.
- Act as a visible, positive presence in other parts of the business and the external market.
- Support senior leadership to assess and analyse the financial information of our customers.
- Maintain the credit quality of your portfolio to a high standard in conjunction with senior colleagues.
The skills you’ll need:
- Highly developed interpersonal, negotiation and networking skills, preferably gained in a sales environment.
- Experience in providing effective and proactive leadership to deliver income through various business channels.
- A strong market awareness and an appreciation of the economic and financial outlook.
- A track record of delivering high-quality outcomes while building outstanding customer and professional relationships, ideally in an Institutional environment.
- An ability to undertake detailed risk analysis and debt structuring.
Institutional Associate Relationship Director employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Institutional Associate Relationship Director
✨Tip Number 1
Network actively within the financial services sector, especially in Jersey. Attend industry events and connect with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insights about the role.
✨Tip Number 2
Familiarise yourself with the latest trends in financing and risk management. Being able to discuss these topics knowledgeably during interviews will demonstrate your market awareness and commitment to the role.
✨Tip Number 3
Prepare to showcase your leadership skills by gathering examples of how you've successfully led teams or projects in the past. Highlighting your ability to deliver results through effective leadership will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our culture and how it aligns with your professional philosophy will help you articulate why you're a great fit for the team during interviews.
We think you need these skills to ace Institutional Associate Relationship Director
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your interpersonal, negotiation, and networking skills. Emphasise any experience you have in a sales environment and your ability to build strong customer relationships.
Highlight Relevant Experience: In your application, clearly outline your experience in providing leadership and delivering income through various business channels. Use specific examples to demonstrate your success in these areas.
Research the Company: Familiarise yourself with the company’s values, products, and services. Understanding their market position and recent developments will help you craft a compelling application that aligns with their goals.
State Your Right to Work: If you do not currently reside in Jersey, be sure to explicitly state your right to live and work there in your CV. This is crucial for your application to be considered.
How to prepare for a job interview at NatWest Group
✨Showcase Your Relationship-Building Skills
Since the role focuses on developing relationships with clients and stakeholders, be prepared to share specific examples of how you've successfully built and maintained professional relationships in the past. Highlight your interpersonal skills and any strategies you've used to enhance customer satisfaction.
✨Demonstrate Market Awareness
Familiarise yourself with current trends in financing and risk management. During the interview, discuss how these trends impact the industry and how you can leverage this knowledge to provide innovative solutions for clients.
✨Prepare Comprehensive Briefs
As part of the role, you'll need to prepare well-researched briefs and pitch books. Bring a sample or outline of a brief you've created in the past to demonstrate your ability to analyse information and present it effectively.
✨Exhibit Leadership Qualities
The position requires providing day-to-day leadership within the team. Be ready to discuss your leadership style and provide examples of how you've led teams or projects to success, particularly in a sales environment.
