Impactful Complaints Analyst: Insights & Resolution

Impactful Complaints Analyst: Insights & Resolution

Full-Time No working from home possible
NatWest Group

NatWest Group's NatWest Boxed division is seeking a Complaints Analyst to take ownership of customer complaints across the business, conducting investigations and responding within timescales. You'll analyse trends, collaborate across departments, and deliver fair outcomes with sensitivity, while keeping customers informed and upholding our quality standards.

Excellent communication, strong listening skills and attention to detail are essential as you work in a fast-paced environment and manage

#J-18808-Ljbffr

Impactful Complaints Analyst: Insights & Resolution employer: NatWest Group

Coutts & Co is an exceptional employer, offering a unique opportunity to join a leading Private Banking and Wealth Management firm during a pivotal growth phase. With a collaborative work culture that prioritises professional development, employees are encouraged to influence strategic decisions while receiving support from senior leaders. The role of Managing Legal Counsel not only provides a platform for impactful legal work but also fosters an environment where innovation and efficiency are valued, making it an ideal place for those seeking meaningful and rewarding employment.

NatWest Group

Contact Details:

NatWest Group Recruitment Team