NatWest Group is seeking a Customer Service & Operations Analyst to handle customer queries, build relationships and understand their needs while delivering outcomes within SLAs.
You will collect information from customers and businesses, investigate transactions, and identify improvements to enhance the customer and business experience. The role starts full-time in-office for the first 5 weeks of training, then adopts a hybrid pattern with two days in the office weekly.
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Hybrid Customer Service & Operations Analyst employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.
