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For Companies At a Glance
- Tasks: Be the friendly face of banking, helping customers with their needs.
- Company: Major banking institution in Horsham with a strong reputation.
- Benefits: Competitive salary, generous holiday entitlement, and flexible rewards.
- Why this job: Kickstart your career in banking while making a difference for customers.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: 12-month contract with opportunities for growth and development.
The predicted salary is between 26010 - 26010 £ per year.
A major banking institution in Horsham is seeking a Customer Service Personal Banker. In this role, you will be the first point of contact for customers, providing outstanding service and assisting them with their banking needs.
Candidates should possess strong communication skills and a passion for customer service.
The position offers a competitive starting salary of £26,010, pro rata, along with a generous holiday entitlement and a flexible rewards program.
Customer Service & Personal Banker — 12-Month Contract in Horsham employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Personal Banker — 12-Month Contract in Horsham
✨Tip Number 1
Make sure to research the bank and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Customer Service Personal Banker role. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Customer Service & Personal Banker — 12-Month Contract in Horsham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and make their banking experience exceptional.
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase your ability to convey information clearly and effectively in your written application. We love candidates who can articulate their thoughts well!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Customer Service Personal Banker. We appreciate when candidates show they’ve done their homework on us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NatWest Group
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. This will show that you understand the importance of providing outstanding service, which is key for a role as a Customer Service Personal Banker.
✨Research the Bank
Take some time to learn about the banking institution you're interviewing with. Understand their values, services, and any recent news. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role and the company.
✨Practice Your Communication Skills
Since strong communication skills are essential for this position, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows that you're engaged and serious about the opportunity.
