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For Companies At a Glance
- Tasks: Guide customers to achieve their financial goals and enhance their banking experience.
- Company: Leading banking institution in Haywards Heath with a strong reputation.
- Benefits: Competitive salary of £26,010 and a variety of benefits.
- Why this job: Make a real difference in customers' lives while developing your banking skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Comprehensive training and support provided in a 12-month contract role.
The predicted salary is between 26010 - 36414 £ per year.
A leading banking institution in Haywards Heath is seeking a Customer Service, Personal Banker. In this role, you’ll guide customers in achieving their financial goals and enhance their banking experience. The position offers a competitive starting salary of £26,010, along with a variety of benefits.
Ideal candidates will possess:
- Strong communication skills
- A passion for customer service
- The ability to thrive under pressure
Comprehensive training and support will be provided as part of this 12-month fixed-term role.
Customer Service & Personal Banker — 12-Month Contract in Haywards Heath employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Personal Banker — 12-Month Contract in Haywards Heath
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the bank on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially around customer service and communication.
✨Tip Number 3
Show your passion! During interviews, share specific examples of how you've helped customers in the past. This will highlight your commitment to enhancing their banking experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Customer Service & Personal Banker — 12-Month Contract in Haywards Heath
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can make a difference in their banking experience!
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase any relevant experiences where you've effectively communicated with customers or colleagues.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the job description. Mention specific skills and experiences that relate to guiding customers towards their financial goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand how they can help customers achieve their financial goals. This will show your passion for customer service and your ability to guide clients effectively.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with customers in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will highlight your strong communication skills, which are crucial for this role.
✨Demonstrate Your Problem-Solving Ability
Think of scenarios where you had to handle difficult customer situations. Be ready to discuss how you resolved these issues under pressure. This will illustrate your capability to thrive in a fast-paced environment, a key requirement for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
