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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist clients with their banking needs.
- Company: A leading banking institution committed to your career growth.
- Benefits: Starting salary of £26,010, training, hybrid work, and flexible hours.
- Why this job: Join a supportive team and help customers achieve their financial goals.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity for career development with coaching and training.
The predicted salary is between 26010 - 36414 £ per year.
A prominent banking institution is looking for a Customer Service, Personal Banker in Hastings. In this role, you will provide outstanding service, assist customers with their banking needs, and help them achieve their financial goals.
This position offers a competitive starting salary of £26,010 and includes training towards a Foundation Certificate in Responsible Banking. You will be part of a supportive team, receiving coaching and the opportunity for career development. Hybrid working is available, with flexible hours during branch opening times.
Customer Service & Personal Banker - Grow Your Banking Career in Hastings employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Personal Banker - Grow Your Banking Career in Hastings
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and banking. We can role-play with friends or use online resources to boost our confidence and nail those answers.
✨Tip Number 3
Show off your personality! During interviews, let your passion for helping customers shine through. We want to demonstrate that we’re not just about the numbers but also about building relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help you stand out.
We think you need these skills to ace Customer Service & Personal Banker - Grow Your Banking Career in Hastings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and banking. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers achieve their financial goals and how you can contribute to our supportive team.
Showcase Your Soft Skills: In customer service roles, soft skills are key! We love seeing examples of your communication, problem-solving, and teamwork abilities. Share specific instances where you’ve gone above and beyond for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Hastings!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the basics of personal banking, including savings accounts, loans, and investment options. This will help you answer questions confidently and show that you're genuinely interested in helping customers achieve their financial goals.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to connect with clients and provide outstanding service, which is crucial for this role.
✨Emphasise Teamwork and Support
Since you'll be part of a supportive team, highlight your ability to work collaboratively. Share examples of how you've contributed to a team environment in previous roles. This will show that you value teamwork and are ready to support your colleagues in achieving common goals.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the training process for the Foundation Certificate in Responsible Banking or how the team collaborates in a hybrid working environment. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
