At a Glance
- Tasks: Lead a team, build client relationships, and enhance customer satisfaction.
- Company: Dynamic banking institution in Guernsey with a focus on growth.
- Benefits: Opportunity for professional qualification and career advancement.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in banking while developing your leadership skills.
- Qualifications: Strong interpersonal, coaching, and leadership skills; sales experience preferred.
The predicted salary is between 80000 - 120000 £ per year.
Join us as a Director in Institutional Banking. We’re looking for someone to lead a team and develop relationships with key stakeholders to support business growth. As you manage and build relationships with your clients, we’ll look to you to identify any banking needs they may have. This is an opportunity to work towards an externally recognised qualification, allowing you to be successful in your role and advance your career. If you want to work with us in Guernsey and you don't already live here, you'll need to clearly state in your CV that you have the right to live and work in your chosen location to be considered for this role.
What you’ll do:
- Proactively enhance customer satisfaction and advocacy by providing them with products and services that best serve their needs.
- Prepare well researched and comprehensive briefs and pitch books for customers and prospect meetings.
- Use a range of contact and strategy planning tools to identify and meet customer needs, while delivering high quality customer interactions and experiences.
- Collaborate with customers and colleagues to build trust and long-term sustainable value.
- Act as a visible, positive presence in other parts of the business and the external market.
- Support senior management to assess and analyse the financial information of our customers.
- Lead a team of Relationship Managers in Guernsey, providing direction, support and coaching.
The skills you’ll need:
- Highly developed interpersonal, coaching, negotiation, networking and leadership skills, preferably gained in a sales environment.
- Experience of working with the major strategic models used by corporate entities to evaluate their operating environment and plan their future development.
- Good awareness of credit processes, appetite and policies.
- Proven risk assessment, monitoring and control skills in a broad range of customer situations.
- An appreciation of the macroeconomic and financial outlook with a good understanding of the trust and corporate service provider sector.
- A proven track record of managing and developing teams, preferably in a sales environment.
Director, Institutional Banking in Guernsey employer: NatWest Group
As a leading employer in Guernsey, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to excel. With opportunities for professional growth through externally recognised qualifications and a commitment to enhancing customer satisfaction, we offer a rewarding environment where your contributions are valued. Join us to be part of a dynamic team that prioritises relationship-building and innovation in the banking sector.
