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- Tasks: Support customers with their banking needs and promote digital services.
- Company: Leading banking institution in Glasgow with a focus on customer satisfaction.
- Benefits: Competitive salary starting at £26,350 and a comprehensive benefits package.
- Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
- Qualifications: Self-motivated with excellent communication skills.
- Other info: Flexible hours to meet customer needs and enhance your career.
The predicted salary is between 26350 - 36890 £ per year.
A leading banking institution in Glasgow is looking for a Senior Personal Banker to join their team. In this role, you will support customers directly, guiding them through their banking needs and promoting digital services. You should be self-motivated with excellent communication skills, aiming to enhance customer satisfaction.
A competitive salary starting from £26,350 annually along with a comprehensive benefits package is offered. Flexibility in hours is required to accommodate customer needs.
Senior Personal Banker — Build Wealth & Digital Banking in Glasgow employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker — Build Wealth & Digital Banking in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or attend local banking events. We all know that a friendly chat can sometimes land you an interview before you even apply!
✨Tip Number 2
Show off your skills in the interview! Prepare examples of how you've enhanced customer satisfaction in previous roles. We want to hear about your success stories and how you can bring that magic to their team.
✨Tip Number 3
Research the bank's digital services! Familiarise yourself with their offerings so you can confidently discuss how you can promote these to customers. We love seeing candidates who are genuinely interested in what we do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. We can't wait to see your application!
We think you need these skills to ace Senior Personal Banker — Build Wealth & Digital Banking in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Personal Banker role. Highlight your customer service experience and any digital banking knowledge you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about banking and how you can enhance customer satisfaction. Be sure to mention specific examples of how you've supported customers in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon. We want to see how well you can convey your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Make sure you brush up on your banking knowledge, especially around digital services. Understand the products and services offered by the institution and be ready to discuss how you can help customers navigate these options.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to demonstrate how you would handle inquiries and promote digital services effectively.
✨Demonstrate Customer-Centric Mindset
Prepare examples from your past experiences where you enhanced customer satisfaction. Think about specific situations where you went above and beyond for a customer, as this will show your commitment to their needs.
✨Flexibility is Key
Be ready to discuss your availability and willingness to adapt your hours to meet customer needs. Highlight any previous experiences where you successfully managed flexible working hours, as this will align with the bank's requirements.
