At a Glance
- Tasks: Build strong relationships with customers and deliver excellent service.
- Company: Join a leading bank committed to your growth and success.
- Benefits: Earn £25,785, enjoy flexible benefits, and gain a Level 6 qualification.
- Other info: Inclusive workplace with opportunities for personal and professional development.
- Why this job: Kickstart your career in banking while making a real impact.
- Qualifications: Passion for learning, strong communication skills, and a customer-focused mindset.
The predicted salary is between 25785 - 25785 € per year.
Apprenticeship - Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 15 months
Salary: £25,785
Qualification gained: Providing Financial Services Level 6
Location: Glasgow
Our people work in different ways depending on their roles, and apprentices follow their team's approach, which may be onsite or hybrid depending on the job.
What you'll do
As a Relationship Management Apprentice, you'll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes. Day-to-day you'll be:
- Managing diaries and booking appointments, and preparing high quality meeting briefs and customer information for Relationship Managers
- Understanding customer needs and explaining the various lending options available and helping with the application and approval request
- Developing your banking knowledge across systems, processes, products, and the broader Commercial banking market
- Contributing to a positive learning culture and investing time in your own professional development
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of. You'll also get:
- A starting salary of £25,785
- Flexible benefits, 25 days' annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Providing Financial Services Level 6
The skills you'll need
We're looking for people who love learning, are driven to succeed and can communicate well, while building strong relationships at all levels. You'll also:
- Keep the customer at the centre of everything you do
- Be creative and open to new ideas
- Solve problems proactively and confidently offer solutions
- Use analytical and logical thinking, and adapt well to change
- Plan and organise your work effectively, prioritising your time well
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying. You'll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We're committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences. If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we're happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you're ready to make sure you don't miss out. Make sure you've listed your qualifications and experience on your CV before applying.
Need help with your application? Visit our Application Support page for information on the recruitment journey and answers to the most common queries.
Banking Relationship Apprentice - 15-Month Path to Level 6 in Glasgow employer: NatWest Group
Join a dynamic and inclusive team in Glasgow as a Banking Relationship Apprentice, where you'll receive comprehensive training and support to develop your banking expertise while building meaningful relationships with customers. With a competitive starting salary, flexible benefits, and a commitment to your professional growth through a fully funded Level 6 qualification, this apprenticeship offers a unique opportunity to thrive in the commercial banking sector. Embrace a culture that values creativity, problem-solving, and continuous learning, ensuring you are well-equipped to succeed in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Relationship Apprentice - 15-Month Path to Level 6 in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees in the banking sector, especially those in relationship management. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for learning! During interviews, share examples of how you've taken the initiative to learn something new, whether it's about banking or customer relations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Banking Relationship Apprentice - 15-Month Path to Level 6 in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Banking Relationship Apprentice role. Highlight any customer service experience or teamwork skills, as these are key to building strong relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about banking and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Learning Mindset:We love candidates who are eager to learn! In your application, mention any relevant courses or self-study you've done related to banking or finance. This shows us you're proactive and ready to grow.
Apply Early!:Don’t wait until the last minute to submit your application. Our window closes once we have enough applications, so get yours in early to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Before the interview, dive deep into the world of Commercial & Institutional Banking. Familiarise yourself with the products and services they offer, especially those related to lending options. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Relationship Management Apprentice, building strong relationships is key. Prepare examples from your past experiences where you've successfully communicated or resolved issues with others. This will demonstrate your ability to keep the customer at the centre of everything you do.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or come up with creative solutions. Practising these responses will help you feel more prepared and confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the apprenticeship programme or the company culture. This shows your enthusiasm and helps you determine if the role is the right fit for you. Plus, it leaves a positive impression on the interviewers!
