NatWest Group is seeking a Financial Health & Support Customer Support Officer to help customers in financial difficulty, manage cases end-to-end, and improve service using approved digital and AI-enabled tools. You will engage with customers empathetically, document records, and work within policy frameworks.
The role focuses on delivering practical solutions, supporting business processes, and contributing to a positive customer experience in a fast-paced environment.
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Financial Health Support Specialist employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.
