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For Companies At a Glance
- Tasks: Guide customers in achieving their financial goals while delivering exceptional service.
- Company: Leading banking institution with a focus on growth and training.
- Benefits: Competitive salary, flexible rewards, 33 days holiday, and retirement contributions.
- Why this job: Make a real difference in customers' lives while developing your career in banking.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Great opportunity for personal and professional growth in a supportive environment.
The predicted salary is between 26010 - 36414 £ per year.
A leading banking institution is seeking a Customer Service, Personal Banker in Exeter. This role involves guiding customers to achieve their financial goals while providing outstanding service. You should have a passion for customer service and strong communication skills.
The position offers a competitive salary starting at £26,010, with benefits including:
- Flexible rewards
- 33 days of pro-rata holiday
- Contributions to a retirement fund
Customer Service & Personal Banker — Growth & Training in Exeter employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Personal Banker — Growth & Training in Exeter
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. The better you articulate your thoughts, the more confident you'll feel during the actual interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local banking events. Building relationships can give you insider info and even a foot in the door!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Service & Personal Banker — Growth & Training in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've helped customers in the past and how it made a difference. We want to see that you genuinely care about guiding customers to achieve their financial goals!
Tailor Your Application: Make sure to customise your application to fit the role of Customer Service & Personal Banker. Highlight your communication skills and any relevant experience in banking or finance. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate when candidates can communicate effectively, as this is key in our customer-focused environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Before the interview, make sure you understand the banking institution's services and values. Brush up on financial products and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in helping customers achieve their financial goals.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Passion for Customer Service
Be ready to discuss why you love working in customer service. Share personal anecdotes that highlight your dedication to helping others. This will not only showcase your passion but also align with the bank's focus on outstanding service.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the training opportunities available or how the bank measures success in customer service. Asking questions shows your enthusiasm for the role and helps you determine if it's the right fit for you.
