NatWest Group seeks a Customer Intelligence & Insight Analysis Lead to design and deliver strategic insight programmes across multiple brands. You will translate complex findings into actionable customer insights and recommendations, influencing senior stakeholders to drive customer-centric decisions.
You will lead research programmes from design to action planning, ensuring outputs are commercially relevant and timely, with engagement with external practitioners to stay current with techniques.
Strategic Customer Insights Lead in Edinburgh employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.
