Senior Content Designer, Conversational AI Lead in Edinburgh

Senior Content Designer, Conversational AI Lead in Edinburgh

Edinburgh Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
NatWest Group

At a Glance

  • Tasks: Lead content strategy for chatbots and AI-driven experiences.
  • Company: Join NatWest Group, a leader in digital innovation.
  • Benefits: Enjoy competitive pay, flexible working, and career development opportunities.
  • Other info: Collaborative environment with opportunities to coach and elevate team practices.
  • Why this job: Shape user-centred content and make a real impact in digital initiatives.
  • Qualifications: Experience in content design and a passion for user experience.

The predicted salary is between 50000 - 65000 £ per year.

NatWest Group is seeking a Senior Content Designer to shape content across mid-size and complex digital initiatives. You’ll lead content strategy, guide design teams, and ensure accessible, user-centred outcomes for chatbots, virtual assistants, and AI-driven experiences.

You’ll collaborate with product design and engineering teams, drive guidelines, and coach colleagues to elevate practice maturity while aligning with brand voice and regulatory requirements.

Senior Content Designer, Conversational AI Lead in Edinburgh employer: NatWest Group

Coutts & Co is an exceptional employer, offering a unique opportunity to join a leading Private Banking and Wealth Management firm during a pivotal growth phase. With a collaborative work culture that prioritises professional development, employees are encouraged to influence strategic decisions while receiving support from senior leaders. The role of Managing Legal Counsel not only provides a platform for impactful legal work but also fosters an environment where innovation and efficiency are valued, making it an ideal place for those seeking meaningful and rewarding employment.

NatWest Group

Contact Details:

NatWest Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Content Designer, Conversational AI Lead in Edinburgh

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at NatWest Group for a Senior Content Designer, Conversational AI Lead, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like NatWest Group before they go live!

We think you need these skills to ace Senior Content Designer, Conversational AI Lead in Edinburgh

Content Strategy
User-Centred Design
Accessibility Standards
Collaboration
Coaching
Brand Voice Alignment
Regulatory Compliance

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Content Designer, Conversational AI Lead at NatWest Group, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work NatWest Group does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to NatWest Group. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at NatWest Group.

How to prepare for a job interview at NatWest Group

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with NatWest Group, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. NatWest Group might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at NatWest Group!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what NatWest Group is looking for.