At a Glance
- Tasks: Respond to incidents and drive rapid recovery for debit card processes.
- Company: Join a leading banking team focused on innovation and service continuity.
- Benefits: Remote-first work, competitive salary, and opportunities for career advancement.
- Other info: Collaborative culture with a focus on continuous improvement and learning.
- Why this job: Make a real impact in a fast-paced environment while honing your analytical skills.
- Qualifications: Strong analytical skills and experience in Agile or DevOps environments.
The predicted salary is between 40000 - 50000 £ per year.
Join us as a Production Analyst, Everyday Banking. This is an opportunity to play a key role in responding to incidents, diagnosing complex issues, and driving rapid recovery to ensure service continuity across core debit card processes.
We’ll look to you to deliver a complex and critical production management within the Everyday Banking Debit Cards team, supporting critical debit card processing services that operate at scale and directly impact customers. Hone your existing analytical skills and advance your career in this exciting, fast-paced role.
What you'll do:
- As a Production Analyst, you’ll work across a hybrid estate combining core mainframe technologies such as CICS, COBOL, DB2 and JCL with modern Java microservices running on Pivotal Cloud Foundry, CICS Liberty and Kafka.
- It’s a highly collaborative role, with the team operating an on-call support rota. Participation in the rota is highly desirable, providing the opportunity to support live services and respond to priority incidents outside standard business hours.
- You’ll be working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform.
- You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.
Your role will also involve:
- Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur.
- Regularly attending the feature teams’ refinement and planning sessions.
- Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback.
- Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery.
The skills you'll need:
- We’re looking for someone with strong analytical and problem-solving skills, who can maintain a calm and structured approach during incidents, along with confidence working across complex systems and a willingness to learn and adapt in new or unfamiliar areas.
- You’ll have a collaborative mindset, with the ability to work effectively with multiple teams under pressure, coupled with a genuine desire to learn, improve, and contribute to reliable services that customers depend on every day.
- Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration.
We’re also looking for:
- Knowledge and experience of industry standard toolsets and processes.
- Knowledge and experience of using operational principles.
- A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues.
- Good collaboration and stakeholder management skills.
Hours: 35
Ways of Working: Remote First
Production Analyst, Everyday Banking in Edinburgh employer: NatWest Group
As a Production Analyst in Everyday Banking, you will thrive in a dynamic and supportive environment that prioritises employee growth and collaboration. Our remote-first culture allows for flexibility while ensuring you are part of a team dedicated to continuous improvement and innovation in critical debit card processing services. With opportunities to enhance your analytical skills and engage with cutting-edge technologies, we offer a rewarding career path where your contributions directly impact customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Production Analyst, Everyday Banking in Edinburgh
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like NatWest Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Production Analyst, Everyday Banking in Edinburgh
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to NatWest Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on NatWest Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at NatWest Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with NatWest Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at NatWest Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former NatWest Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
