At a Glance
- Tasks: Lead the digital journey, enhancing customer experience and managing product backlogs.
- Company: Join a forward-thinking company focused on digital innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and innovation.
- Why this job: Shape the future of digital experiences and make a real impact on customer satisfaction.
- Qualifications: Experience in AWS, Kubernetes, and Agile methodologies is essential.
The predicted salary is between 55000 - 65000 £ per year.
Join us as a Product Owner. We’re looking for someone to support senior management in driving the development of our digital channels’ priorities and investment needs. You’ll be putting the customer at the heart of our digital channel plans and constantly improving their digital journey. This is an opportunity to oversee the service delivery of our digital channel set, making sure all aspects of our digital customer journey deliver an exceptional customer experience.
What you'll do:
- Own the digital journey, driving aspects like performance management, service proposition and customer experience.
- Set the vision for a whole host of digital features, ensuring we create a world‑class digital experience for our customers.
- Take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog.
- Work with stakeholders and deliver on KPI’s to inform and monitor the digital customer experience.
- Ensure continuous improvements in financial spend are within agreed budgets.
- Identify, manage and escalate conduct risk to deliver key customer outcomes.
The skills you'll need:
- Strong technical grounding in AWS and Kubernetes, with the ability to translate cloud architecture and platform capabilities into clear product backlogs, roadmaps and delivery outcomes.
- Hands‑on experience working alongside engineering teams; ideally have a cloud engineering or DevOps background.
- Hold or be working towards qualifications such as AWS Associate Architect, AWS Associate Developer, Certified Kubernetes Administrator or Certified Kubernetes.
- Comprehensive understanding of cloud‑native platforms, particularly AWS services such as compute, networking, IAM, containers, observability and Kubernetes concepts including clusters, namespaces, deployments, services and ingress.
- Experience working with engineering-led teams using Agile or Scrum delivery models.
- Ability to define and prioritise product backlogs informed by platform capabilities and non‑functional requirements like security, resilience, scalability and cost.
- Product knowledge that balances technical excellence with customer outcomes.
- Familiarity with modern product management approaches, such as agile and iterative delivery, applied in a technical or platform context.
Product Owner in Edinburgh employer: NatWest Group
As a Product Owner at our company, you will thrive in a dynamic and innovative work culture that prioritises customer experience and digital excellence. We offer competitive benefits, a commitment to employee growth through continuous learning opportunities, and the chance to make a significant impact on our digital channels. Located in a vibrant area, our workplace fosters collaboration and creativity, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product ownership. Think about how you’d handle specific challenges in digital journeys and be ready to share your insights and experiences.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight projects where you’ve successfully managed digital backlogs or improved customer experiences. This will help us see your impact in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our digital journey.
We think you need these skills to ace Product Owner in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Product Owner role. Highlight your technical grounding in AWS and Kubernetes, and any hands-on experience with engineering teams. We want to see how you can drive digital journeys!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving customer experiences and how your background aligns with our digital channel priorities. Let us know how you can contribute to creating a world-class digital experience.
Showcase Your Agile Experience:Since we value Agile and Scrum methodologies, be sure to mention any relevant experience you have in these areas. Share examples of how you've worked with engineering-led teams to deliver on KPIs and improve customer outcomes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at NatWest Group
✨Know Your Digital Journey
Before the interview, make sure you understand the company's digital channels and customer journey. Research their current offerings and think about how you can enhance them. Be ready to discuss specific ideas on improving the customer experience.
✨Showcase Your Technical Skills
Since the role requires a strong grounding in AWS and Kubernetes, brush up on your technical knowledge. Prepare to explain how you've used these technologies in past projects and how they can be applied to the company's needs.
✨Prepare for Stakeholder Engagement
As a Product Owner, you'll need to work closely with various stakeholders. Think of examples from your previous roles where you successfully collaborated with teams or managed expectations. Highlight your communication skills and how you ensure everyone is aligned.
✨Emphasise Agile Experience
Familiarity with Agile or Scrum delivery models is crucial. Be prepared to discuss your experience working in these frameworks, including how you've prioritised backlogs and delivered on KPIs. Share specific instances where your approach led to successful outcomes.
