Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch advice in employment law and HR.
- Company: Dynamic consultancy firm focused on customer success and continuous improvement.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Why this job: Make a real impact by guiding your team to achieve outstanding customer outcomes.
- Qualifications: Significant HR experience, professional qualification in HR or Employment Law required.
- Other info: Join a fast-paced environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join us as Advice Team Manager. We’ll look to you to deliver successful and appropriate customer and business outcomes by ensuring the Advice department is operating at optimum capacity. You’ll be leading your team to deliver outstanding advice to our customers in the regulatory consultancy space, specialising in employment law and HR. This is an engaging and varied role in which you’ll have the opportunity to develop your skills and experience.
What you’ll do:
- As an Advice Manager, you’ll be leading your team and making sure all the information, advice and guidance provided to our customers is suitable, appropriate and communicated in a clear way.
- You’ll coach the team to deliver good customer outcomes by identifying customer needs and providing products and services that are appropriate.
- You’ll also lead service delivery across the team ensuring all service level targets are achieved.
- You’ll help to create a continuous improvement culture and drive initiatives to improve process, performance, and efficiency, engaging effectively with all relevant stakeholders and ensuring that change is applied consistently.
- Lead your team to deliver employment law, HR, advice to our customers.
- Drive team productivity to meet customer needs and lead on initiatives to drive continuous improvement aligned to business strategy.
- Observe customer interactions to identify improvements to customer experience.
- Utilise key metrics and identify trends and make proactive data driven recommendations to successfully lead on driving coaching interventions and continuous improvement.
The skills you’ll need:
- Due to the nature of the role, we are looking for an HR professional with significant experience in employment law, a professional qualification in HR or Employment Law, degree level or CIPD level 7.
- We also require someone with strong leadership, coaching, planning, organising, interpersonal, communication, collaboration, and people management skills.
- You’ll have the ability to lead a team to identify business solutions and needs for customers.
- We’re also looking for diverse sector, industry, and generalist knowledge.
- Strong commercial acumen with a focus on the customer.
- A proven ability to interpret data and identify trends and insights.
- The ability to manage and influence a diverse range of stakeholders.
- The drive to inspire in a rapidly changing environment.
Advice Team Manager in Edinburgh employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Team Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and employment law sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs. We want you to shine, so practice common interview questions and have examples ready that showcase your leadership and coaching skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Use this opportunity to reiterate your interest in the role and highlight how your skills can help them achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Let’s make it happen!
We think you need these skills to ace Advice Team Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Advice Team Manager. Highlight your experience in employment law and HR, and don’t forget to showcase your leadership skills. We want to see how you’ve driven team productivity and improved customer outcomes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you’ve led teams and delivered outstanding advice in the past. Make it personal and engaging – we love a good story!
Showcase Your Data Skills: Since we’re all about data-driven decisions, make sure to highlight your ability to interpret metrics and identify trends. Give us examples of how you’ve used data to drive improvements in your previous roles. This will show us you can lead with insight!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Make sure you brush up on employment law and HR practices before the interview. Familiarise yourself with recent changes in legislation and how they impact customer advice. This will show that you're not just a leader, but also a knowledgeable resource for your team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved team performance or customer outcomes. Be ready to discuss your coaching style and how you motivate your team to achieve their best.
✨Data-Driven Decision Making
Since the role involves interpreting data and identifying trends, come prepared with examples of how you've used data to drive improvements in your previous roles. Highlight any metrics you've tracked and how they influenced your decision-making process.
✨Engage with Stakeholders
Demonstrate your ability to manage and influence diverse stakeholders. Prepare to discuss how you've effectively communicated with different teams or departments to achieve common goals. This will show that you can navigate the complexities of the role and foster collaboration.
