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For Companies At a Glance
- Tasks: Support customers with their financial needs through video banking and face-to-face interactions.
- Company: A leading UK bank with a strong commitment to customer service.
- Benefits: Competitive salary, holiday entitlement, retirement contributions, and training for professional qualifications.
- Why this job: Make a real difference in clients' lives while developing your banking skills.
- Qualifications: Experience in banking or customer service is preferred.
- Other info: Join a supportive team with opportunities for career advancement.
The predicted salary is between 26350 - 36890 £ per year.
A leading UK bank is seeking a Senior Personal Banker in Southampton to proactively support customers with their financial needs. This role offers the chance to help clients through video banking and face-to-face interactions while identifying suitable products for them.
The position provides training opportunities to obtain professional qualifications, alongside a competitive salary starting at £26,350 and various employee benefits, including holiday entitlement and retirement contributions.
Senior Personal Banker: Digital Banking & Lending Guidance in Eastleigh employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Digital Banking & Lending Guidance in Eastleigh
✨Tip Number 1
Get to know the bank's values and mission. When you walk into that interview, show us how your personal banking experience aligns with what they stand for. It’s all about making that connection!
✨Tip Number 2
Practice your video banking skills! Since this role involves video interactions, make sure you’re comfortable on camera. Set up mock interviews with friends or family to nail that confident delivery.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their digital banking initiatives or how they support staff in obtaining professional qualifications. This shows you’re genuinely interested and engaged!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace the application process and land that Senior Personal Banker role. Let’s get you started on this exciting journey!
We think you need these skills to ace Senior Personal Banker: Digital Banking & Lending Guidance in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Personal Banker role. Highlight any experience in digital banking or customer service, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with their financial needs and how your background makes you the perfect candidate for this role.
Showcase Your Communication Skills: Since this role involves video banking and face-to-face interactions, make sure to demonstrate your strong communication skills in your application. We want to see how you can connect with customers effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NatWest Group
✨Know Your Digital Banking Stuff
Make sure you brush up on the latest trends in digital banking and lending. Familiarise yourself with the bank's products and services, especially those related to video banking. This will show that you're not just interested in the role but also passionate about helping customers navigate their financial needs.
✨Practice Your People Skills
As a Senior Personal Banker, you'll be interacting with clients face-to-face and through video calls. Practise your communication skills by role-playing common customer scenarios with a friend. This will help you feel more confident and articulate during the interview.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've successfully resolved customer issues in the past. Think about specific situations where you identified a customer's needs and provided tailored solutions. This will demonstrate your proactive approach and ability to support clients effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities for professional qualifications or how the bank supports its employees' career growth. This shows your enthusiasm for the role and your commitment to continuous learning.
