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For Companies At a Glance
- Tasks: Build strong relationships with customers and deliver excellent service.
- Company: Join a leading bank committed to your growth and success.
- Benefits: Starting salary of £25,785, flexible benefits, and 25 days annual leave.
- Other info: Inclusive workplace with support for all backgrounds and experiences.
- Why this job: Kickstart your career in banking with hands-on experience and professional development.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
The predicted salary is between 25785 - 25785 £ per year.
Apprenticeship – Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 16 months
Salary: £25,785
Qualification gained: Financial Services Customer Adviser Level 3
Location: Southampton
Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.
What you'll do
As a Relationship Management Apprentice, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes. Day-to-day you’ll be:
- Managing diaries and booking appointments, and preparing high quality meeting briefs and customer information for Relationship Managers
- Understanding customer needs and explaining the various lending options available and helping with the application and approval request
- Developing your banking knowledge across systems, processes, products, and the broader Commercial banking market
- Contributing to a positive learning culture and investing time in your own professional development
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of. You’ll also get:
- A starting salary of £25,785
- Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Financial Services Customer Adviser Level 3
The skills you'll need
To thrive in this role, you’ll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing. You’ll also:
- Keep the customer at the centre of everything you do
- Be creative and open to new ideas
- Solve problems proactively and confidently offer solutions
- Use analytical and logical thinking, and adapt well to change
- Plan and organise your work effectively, prioritising your time well
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.
It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn’t manage to achieve the desired grades or cannot provide evidence of your qualifications, then we’ll support you during your apprenticeship.
You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences. If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out. Make sure you’ve listed your qualifications and experience on your CV before applying.
Need help with your application
Visit our ‘Application Support’ page for information on the recruitment journey and answers to the most common queries.
Hours: 35
Ways of Working: Hybrid
Relationship Management Apprentice in Eastleigh employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Management Apprentice in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. This shows you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your communication skills. Whether it's explaining complex banking concepts or discussing customer needs, being clear and confident will set you apart from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their journey.
We think you need these skills to ace Relationship Management Apprentice in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Relationship Management Apprentice role. Highlight any customer service experience or teamwork skills, as these are key to building strong relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this apprenticeship and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and offer creative solutions, so don’t hold back!
Apply Early!: Our application window closes once we receive enough applications, so don’t wait around! Head over to our website and submit your application as soon as you’re ready to ensure you don’t miss out on this fantastic opportunity.
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of commercial and institutional banking. Brush up on key terms and concepts, especially around customer relationships and lending options. This will show your enthusiasm and readiness to learn.
✨Showcase Your People Skills
As a Relationship Management Apprentice, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. This will demonstrate your ability to connect with customers and colleagues alike.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet or come up with creative solutions. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the apprenticeship programme or the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.