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For Companies At a Glance
- Tasks: Engage with customers to help them achieve their financial goals and enhance their banking experience.
- Company: Leading financial services institution with a focus on customer satisfaction.
- Benefits: Competitive salary, extensive training, flexible hours, and financial protections.
- Why this job: Make a real difference in customers' lives while developing your career in finance.
- Qualifications: Motivated individuals with a passion for customer service.
- Other info: Join a supportive team and enjoy growth opportunities in a dynamic environment.
The predicted salary is between 26010 - 36414 £ per year.
A leading financial services institution is seeking a motivated Customer Service, Personal Banker in Dundee. You will engage with customers to help them achieve their financial goals and enhance their banking experience while maintaining high service standards.
The role offers a competitive salary starting at £26,010 and includes extensive training and development opportunities. You will work flexible hours during branch opening times and enjoy a range of financial protections and benefits.
Personal Banker & Customer Service (12-Month Program) in Dundee employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker & Customer Service (12-Month Program) in Dundee
✨Tip Number 1
Get to know the company! Research their values and services so you can tailor your conversations during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Personal Banker. This will help you feel more confident and prepared when engaging with customers in real life.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local events. Building connections can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Personal Banker & Customer Service (12-Month Program) in Dundee
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you've gone above and beyond to assist someone, as this will resonate with our commitment to high service standards.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Personal Banker role. Highlight your skills and experiences that align with the job description, especially those related to financial services and customer engagement.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and motivations for applying to join our team in Dundee.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is processed efficiently and allows us to get back to you quicker. Plus, it’s super easy!
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of personal banking and customer service. Brush up on financial products and services that the institution offers. This will show your enthusiasm and readiness to engage with customers.
✨Showcase Your People Skills
As a Personal Banker, you'll be interacting with customers daily. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. Highlight your communication skills and ability to build rapport.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to think on your feet to solve a problem. The interviewer will likely want to see how you handle challenging situations, so be ready to share specific examples that showcase your critical thinking.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities mentioned in the job description. This shows your interest in growing within the company and your commitment to providing excellent service.
