Health & Safety Business Partner in Doncaster

Join us as a Health & Safety Business Partner. This is an excellent opportunity to deliver a relationship managed service to a portfolio of valued clients within our Business Banking segment in Health & Safety. You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality customer interactions and experiences. As a key member of our team, you’ll be recognised for building trust and long term sustainable value for our customers and colleagues.

What you'll do:

• Deliver excellent service to your portfolio of clients, either through face to face meetings or video, telephone and email channels.
• Work to really understand client needs and provide them with commercial and profitable advice, while encouraging them to adopt and use Mentor’s digital and self-service channels where appropriate.
• Deliver new business growth through referrals, networking and business generation activities.
• Lead new business prospect meetings, business networking and relationship building with your internal and external network and new customer lead referrals.
• Work collaboratively with our Consultancy Delivery team to ensure that services are delivered in line with customer expectations and timescales.
• Proactively manage client retention and renewal pricing conversations for your own portfolio and in support of others.
• Maintain a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals.
• Support other clients as well as your own, and colleagues with complex technical issues.

The skills you'll need:

• Strong customer focus and professional qualifications in Health and Safety and membership of relevant professional body, Chartered Member of IOSH (CMIOSH).
• Extensive experience in a role relating to health and safety and a background in dealing with the provision of advice for complex matters.
• Extensive experience of identifying customer needs, identifying risks and prioritising recommendations.
• The ability to identify and lead business solutions, bespoke service offerings to customers and provide commercial price quotes.
• Excellent time management skills and a flexible approach to serve customers at times that meet their needs.
• Strong communication and interpersonal skills.