Director, Specialist Client Manager in Birmingham

Director, Specialist Client Manager in Birmingham

Birmingham Full-Time 43200 - 72000 £ / year (est.) No working from home possible
NatWest Group

At a Glance

  • Tasks: Lead and inspire a team while managing credit strategies and risk management.
  • Company: Join a reputable bank focused on sustainable client growth and strong risk management.
  • Benefits: Enjoy hybrid working, competitive remuneration, and opportunities for professional development.
  • Other info: Flexible hours with a closing date for applications on 18/08/2025.
  • Why this job: Be part of a dynamic team that values continuous improvement and collaboration.
  • Qualifications: Proven leadership experience, Chartered Banker diploma, and strong interpersonal skills required.

The predicted salary is between 43200 - 72000 £ per year.

Join us as a Director, Specialist Client Manager

  • In this key role, you’ll oversee the region\'s portfolio to make sure that appropriate credit strategies are in place
  • We’ll look to you to drive an effective operating rhythm and workflow within the business, creating a culture of continuous improvement
  • You’ll be an integral part of a team and a positive presence in the business, as you lead an engaged and motivated team
What you\'ll do

As a Director Specialist Client Manager, you’ll be leading, coaching and inspiring a team and supporting them to drive a culture of strong risk management, leading to sustainable client growth and minimal impairments. You’ll manage recruitment, headcount, remuneration and cost budgets relating to your team, and you’ll build a supportive and inclusive workforce.

Additionally, you’ll:

  • Protect the bank’s capital and reputation, ensuring strong and diligent risk management at all times
  • Support your team to maintain facilities to meet client needs, drive sustainable portfolio growth and provide strong client risk management
  • Manage the team’s capability to own credit delivery and credit stewardship for cases
  • Oversee the correct adherence of processes and escalation of any arising issues
  • Develop and maintain an effective strategic network across the leadership of Invoice Finance Risk teams and other internal stakeholders
The skills you\'ll need

You’ll need to have a proven track record in managing and leading teams of multi-skilled professionals, with experience of recruitment, development, resource planning and performance management. We’ll also expect you to have a track record of strategic thinking and building business intelligence, by working collaboratively and engaging with a variety of leaders and teams.

It will also be essential for you to have the Chartered Banker diploma in Lending Skills.

Additionally, we’ll look for you to have:

  • Expert knowledge of working capital sales policies and processes
  • Detailed knowledge of the external working capital marketplace, alternative providers and other sources of financial support available to our clients
  • Strong interpersonal skills and the ability to work collaboratively across a range of internal stakeholders and external professional advisers
  • Excellent team working skills with the ability to contribute strongly to regional and national leadership teams
  • Highly developed influencing negotiation, organisational and planning skills

Hours

35

Job Posting Closing Date:

18/08/2025 Ways of Working:Hybrid #J-18808-Ljbffr

Director, Specialist Client Manager in Birmingham employer: NatWest Group

As a Director, Specialist Client Manager, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters collaboration and continuous improvement, ensuring that you lead an engaged team while driving sustainable client growth. With a strong commitment to risk management and a focus on maintaining a positive workplace, we offer a unique opportunity to make a meaningful impact in the financial sector.

NatWest Group

Contact Details:

NatWest Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Specialist Client Manager in Birmingham

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like NatWest Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Director, Specialist Client Manager in Birmingham

Team Leadership
Coaching and Mentoring
Risk Management
Strategic Thinking
Business Intelligence
Recruitment and Development
Resource Planning

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to NatWest Group.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on NatWest Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at NatWest Group

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with NatWest Group.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at NatWest Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former NatWest Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.