Director, Specialist Client Manager
Director, Specialist Client Manager

Director, Specialist Client Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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NatWest Group

At a Glance

  • Tasks: Lead and inspire a team to drive client growth and risk management.
  • Company: Join a reputable bank focused on sustainable financial solutions.
  • Benefits: Enjoy a supportive culture, competitive remuneration, and opportunities for professional development.
  • Why this job: Be part of a dynamic team that values continuous improvement and collaboration.
  • Qualifications: Proven leadership experience, Chartered Banker diploma, and strong interpersonal skills required.
  • Other info: Opportunity to build strategic networks and influence key business decisions.

The predicted salary is between 43200 - 72000 £ per year.

Join us as a Director, Specialist Client Manager

  • In this key role, you’ll oversee the region\’s portfolio to make sure that appropriate credit strategies are in place
  • We’ll look to you to drive an effective operating rhythm and workflow within the business, creating a culture of continuous improvement
  • You’ll be an integral part of a team and a positive presence in the business, as you lead an engaged and motivated team

What you\’ll do

As a Director Specialist Client Manager, you’ll be leading, coaching and inspiring a team and supporting them to drive a culture of strong risk management, leading to sustainable client growth and minimal impairments. You’ll manage recruitment, headcount, remuneration and cost budgets relating to your team, and you’ll build a supportive and inclusive workforce.

Additionally, you’ll:

  • Protect the bank’s capital and reputation, ensuring strong and diligent risk management at all times
  • Support your team to maintain facilities to meet client needs, drive sustainable portfolio growth and provide strong client risk management
  • Manage the team’s capability to own credit delivery and credit stewardship for cases
  • Oversee the correct adherence of processes and escalation of any arising issues
  • Develop and maintain an effective strategic network across the leadership of Invoice Finance Risk teams and other internal stakeholders

The skills you\’ll need

You’ll need to have a proven track record in managing and leading teams of multi-skilled professionals, with experience of recruitment, development, resource planning and performance management. We’ll also expect you to have a track record of strategic thinking and building business intelligence, by working collaboratively and engaging with a variety of leaders and teams.

It will also be essential for you to have the Chartered Banker diploma in Lending Skills.

Additionally, we’ll look for you to have:

  • Expert knowledge of working capital sales policies and processes
  • Detailed knowledge of the external working capital marketplace, alternative providers and other sources of financial support available to our clients
  • Strong interpersonal skills and the ability to work collaboratively across a range of internal stakeholders and external professional advisers
  • Excellent team working skills with the ability to contribute strongly to regional and national leadership teams
  • Highly developed influencing negotiation, organisational and planning skills

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Director, Specialist Client Manager employer: NatWest Group

As a Director, Specialist Client Manager, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters collaboration and continuous improvement, ensuring that you lead an engaged team while driving sustainable client growth. With a focus on strong risk management and a commitment to inclusivity, we offer a rewarding career path in a reputable banking institution that values your contributions and expertise.
NatWest Group

Contact Detail:

NatWest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Specialist Client Manager

✨Tip Number 1

Network strategically with professionals in the finance sector, especially those who have experience in risk management and client services. Attend industry events or webinars to connect with potential colleagues and leaders who can provide insights into the role.

✨Tip Number 2

Familiarise yourself with the latest trends in working capital sales policies and processes. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven performance and fostered a culture of continuous improvement.

✨Tip Number 4

Research StudySmarter's values and culture thoroughly. Understanding our mission and how we operate will allow you to align your responses during discussions, showcasing that you're a great fit for our team.

We think you need these skills to ace Director, Specialist Client Manager

Team Leadership
Coaching and Mentoring
Risk Management
Strategic Thinking
Business Intelligence
Recruitment and Development
Resource Planning
Performance Management
Working Capital Sales Policies
External Financial Marketplace Knowledge
Interpersonal Skills
Collaboration
Negotiation Skills
Organisational Skills
Planning Skills
Chartered Banker Diploma in Lending Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing and leading teams, particularly in risk management and client growth. Use specific examples that demonstrate your strategic thinking and ability to build business intelligence.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your skills align with the job description. Mention your Chartered Banker diploma in Lending Skills and provide examples of how you've successfully managed teams and driven sustainable growth.

Showcase Your Leadership Style: During the application process, emphasise your leadership style and how you inspire and motivate teams. Provide examples of how you've built inclusive workforces and fostered a culture of continuous improvement.

Highlight Relevant Knowledge: Demonstrate your expert knowledge of working capital sales policies and processes in your application. Discuss your understanding of the external working capital marketplace and how it can benefit the company and its clients.

How to prepare for a job interview at NatWest Group

✨Showcase Your Leadership Experience

As a Director, Specialist Client Manager, you'll be expected to lead and inspire a team. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on your leadership style and the outcomes achieved.

✨Demonstrate Strategic Thinking

This role requires strong strategic thinking skills. During the interview, discuss instances where you've developed and implemented successful strategies, particularly in risk management and client growth. Highlight your ability to think critically and make data-driven decisions.

✨Understand the Financial Landscape

Familiarise yourself with current trends in the working capital marketplace and alternative financial providers. Being able to discuss these topics will show your depth of knowledge and commitment to supporting clients effectively.

✨Emphasise Collaboration Skills

The role involves working closely with various stakeholders. Prepare to talk about how you've built effective relationships across different teams and how you’ve navigated challenges in collaboration. This will demonstrate your interpersonal skills and ability to work within a team.

Director, Specialist Client Manager
NatWest Group
Location: London
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