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For Companies At a Glance
- Tasks: Support customers in achieving financial goals and handle banking requests.
- Company: Major financial institution with a focus on customer service.
- Benefits: Starting salary of £26,010, flexible hours, and comprehensive training.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 26010 - 36414 £ per year.
A major financial institution is seeking a Customer Service Personal Banker in Barrow In Furness. The role involves supporting customers in achieving their financial goals through proactive service. You will handle general banking requests, collaborate with teams, and ensure a positive customer experience.
With a starting salary of £26,010, candidates will enjoy a range of benefits, flexible hours, and comprehensive training designed to further develop your skills and career opportunities.
Customer Service Personal Banker – Growth & Training employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Personal Banker – Growth & Training
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the financial institution on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and banking. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've helped customers in the past. We want to demonstrate our proactive service approach and how it aligns with their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Customer Service Personal Banker – Growth & Training
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers achieve their financial goals. Share any relevant experiences that highlight your proactive approach to customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the role of Customer Service Personal Banker. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Highlight Team Collaboration Skills: Since this role involves working with various teams, don’t forget to mention your teamwork skills. Give examples of how you’ve successfully collaborated in the past to create a positive experience for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Before the interview, brush up on the financial products and services offered by the institution. Understanding their offerings will help you answer questions confidently and show that you're genuinely interested in helping customers achieve their financial goals.
✨Showcase Your People Skills
As a Customer Service Personal Banker, your ability to connect with customers is key. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to ensure a positive experience.
✨Be Ready for Teamwork Questions
Collaboration is crucial in this role. Expect questions about how you work within a team. Have specific examples ready that demonstrate your ability to collaborate effectively and contribute to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme and growth opportunities within the company. This shows your enthusiasm for the role and your desire to develop your skills further.
