NatWest Group is seeking a Customer Intelligence & Insight Analysis Lead in Edinburgh to design and deliver strategic insight programmes that shape business decisions across multiple brands. You’ll produce executive-ready papers and translate complex analysis into actionable customer recommendations, partnering with stakeholders to drive customer-centric actions across the organisation.
You’ll lead multi-source research, stay up-to-date with industry best practices, and influence ExCo and Board
#J-18808-Ljbffr
Customer Insights Strategy Lead (13‑Month Contract) employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.