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For Companies At a Glance
- Tasks: Join us as a Customer Due Diligence Analyst, focusing on risk assessment and customer reviews.
- Company: Be part of Mettle, an innovative banking service within NatWest Group.
- Benefits: Enjoy career development support and a collaborative team environment.
- Why this job: Make a real impact by protecting customers from economic crime in a fast-paced setting.
- Qualifications: Curiosity and strong communication skills are key; experience in CDD or financial crime is a plus.
- Other info: No formal qualifications needed; we’ll help you grow your skills once you join.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join us as a Customer Due Diligence Analyst, In Life
- If you have a curious mind and like to work in a fast paced, innovative environment, this is a fantastic opportunity to join us as a Customer Due Diligence Analyst
- You’ll work diligently and efficiently to protect our customers and the bank from economic crime
- This is an opportunity to join a supportive team where we’ll also take a real investment in your career development
Responsibilities
What you\\\’ll do
In this role within the Customer Due Diligence function, you will primarily focus on the Mettle proposition, supporting Boxed banking-as-a-service processes as needed. As a key part of our first line of defence against economic crime, you will ensure regulatory obligations are met, conduct efficient account reviews, and risk assess customers using various sources to confirm they meet our risk appetite.
You’ll be responsible for:
- Conducting robust in-life CDD and exit reviews, ensuring our customers align with Mettle’s risk appetite and making fair off-boarding decisions
- Efficiently managing company dissolutions and liquidation tasks
- Communicating clearly and concisely with our customers, always embodying the distinctive Mettle tone of voice
- Operating diligently within NatWest Group policies and Mettle’s established processes
- Identifying and mitigating financial crime and reputational risks, escalating effectively when needed
- Constantly seeking opportunities to enhance our processes for greater effectiveness and efficiency
- Responding to requests for information related to PEP (Politically Exposed Persons) & Sanctions name screening
- Handling Law Enforcement requests, such as Production Orders, with precision and adherence to policy
Qualifications
The skills you\\\’ll need
Seeking a curious and innovative individual with CDD or Financial Crime knowledge. Recognised qualifications are helpful but not necessary – we can help you achieve these once you join. Strong communication skills and a focus on positive customer outcomes are essential.
You\\’ll also need:
- Previous experience in customer due diligence, economic crime prevention, or similar fields (e.g. AML, PEPs/Sanctions, KYC/KYB).
- A curious and analytical mind, adept at applying a risk-based approach to efficiently manage high volumes of work.
- Proven ability to thrive in a fast-paced environment, handling multiple priorities with precision and calm.
- Excellent communication skills, both written and verbal, with a strong command of English.
- Sharp critical thinking, sound decision-making, and exceptional time management.
- Meticulous attention to detail and a proactive, self-starting approach to your work and record-keeping.
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Customer Due Diligence, In Life employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Due Diligence, In Life
✨Tip Number 1
Familiarise yourself with the latest regulations and trends in customer due diligence and economic crime prevention. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals already working in customer due diligence or financial crime sectors. Attend relevant webinars or local meetups to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you successfully managed risk or improved processes. This will showcase your analytical skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Demonstrate your communication skills by practicing how to explain complex concepts clearly and concisely. This is crucial for the role, as you'll need to communicate effectively with customers while maintaining Mettle's distinctive tone.
We think you need these skills to ace Customer Due Diligence, In Life
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Due Diligence Analyst position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer due diligence, economic crime prevention, or related fields. Use specific examples to demonstrate your skills and how they align with the role.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure that your application reflects your ability to communicate clearly and concisely. Use professional language and structure your documents well.
Tailor Your Application: Customise your CV and cover letter to reflect the values and tone of the company. Mention your curiosity and innovative mindset, as these traits are specifically sought after for this position.
How to prepare for a job interview at NatWest Group
✨Show Your Curiosity
As a Customer Due Diligence Analyst, having a curious mind is crucial. Be prepared to discuss how your curiosity has led you to investigate and solve problems in previous roles. Share specific examples that demonstrate your analytical skills and your ability to ask the right questions.
✨Communicate Clearly
Strong communication skills are essential for this role. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your past experiences where effective communication made a difference, especially in customer interactions or team collaborations.
✨Demonstrate Your Attention to Detail
Meticulous attention to detail is key in customer due diligence. Prepare to discuss situations where your attention to detail helped prevent issues or improved processes. You might even want to bring along a sample of your work that showcases your thoroughness.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and risk assessment abilities. Think about how you would handle various situations related to financial crime prevention or customer reviews. Practising these scenarios can help you respond confidently during the interview.
