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For Companies At a Glance
- Tasks: Conduct account reviews and assess risks to protect customers from economic crime.
- Company: Join Mettle, a forward-thinking company focused on innovative banking solutions.
- Benefits: Enjoy career development support and a collaborative team environment.
- Why this job: Be part of a vital role in preventing economic crime while growing your skills.
- Qualifications: Experience in customer due diligence or financial crime is preferred but not essential.
- Other info: We value curiosity and innovation; training will be provided for the right candidate.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Customer Due Diligence Analyst
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If you have a curious mind and like to work in a fast paced, innovative environment, this is a fantastic opportunity to join us as a Customer Due Diligence Analyst
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You’ll work diligently and efficiently to protect our customers and the bank from economic crime
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This is an opportunity to join a supportive team where we’ll also take a real investment in your career development
What you\\\’ll do
In this role within the Customer Due Diligence function, you will primarily focus on the Mettle proposition, supporting Boxed banking-as-a-service processes as needed. As a key part of our first line of defence against economic crime, you will ensure regulatory obligations are met, conduct efficient account reviews, and risk assess customers using various sources to confirm they meet our risk appetite.
You’ll be responsible for:
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Conducting robust in-life CDD and exit reviews, ensuring our customers align with Mettle’s risk appetite and making fair off-boarding decisions
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Efficiently managing company dissolutions and liquidation tasks
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Communicating clearly and concisely with our customers, always embodying the distinctive Mettle tone of voice
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Operating diligently within NatWest Group policies and Mettle’s established processes
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Identifying and mitigating financial crime and reputational risks, escalating effectively when needed
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Constantly seeking opportunities to enhance our processes for greater effectiveness and efficiency
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Responding to requests for information related to PEP (Politically Exposed Persons) & Sanctions name screening
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Handling Law Enforcement requests, such as Production Orders, with precision and adherence to policy
The skills you\\\’ll need
Seeking a curious and innovative individual with CDD or Financial Crime knowledge. Recognised qualifications are helpful but not necessary – we can help you achieve these once you join. Strong communication skills and a focus on positive customer outcomes are essential.
You\\’ll also need:
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Previous experience in customer due diligence, economic crime prevention, or similar fields (e.g. AML, PEPs/Sanctions, KYC/KYB).
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A curious and analytical mind, adept at applying a risk-based approach to efficiently manage high volumes of work.
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Proven ability to thrive in a fast-paced environment, handling multiple priorities with precision and calm.
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Excellent communication skills, both written and verbal, with a strong command of English.
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Sharp critical thinking, sound decision-making, and exceptional time management.
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Meticulous attention to detail and a proactive, self-starting approach to your work and record-keeping.
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Customer Due Diligence Analyst employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Due Diligence Analyst
✨Tip Number 1
Familiarise yourself with the key concepts of Customer Due Diligence (CDD) and economic crime prevention. Understanding the regulatory landscape and common practices in KYC and AML will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've successfully identified and mitigated risks in previous roles. Be ready to discuss specific situations where your critical thinking made a difference.
✨Tip Number 3
Practice your communication skills, especially in conveying complex information clearly and concisely. You might be asked to explain your thought process or decisions, so being articulate is key.
✨Tip Number 4
Research Mettle and NatWest Group's values and culture. Understanding their approach to customer service and economic crime will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Customer Due Diligence Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer due diligence, economic crime prevention, or similar fields. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your curiosity and analytical skills. Mention specific examples of how you've successfully managed high volumes of work or made decisions in fast-paced environments.
Highlight Communication Skills: Since strong communication is essential for this role, provide examples in your application that demonstrate your written and verbal communication abilities. Consider including experiences where you effectively managed customer interactions.
Showcase Attention to Detail: Emphasise your meticulous attention to detail in your application. You could mention specific instances where your careful approach helped prevent issues or improved processes in previous roles.
How to prepare for a job interview at NatWest Group
✨Show Your Curiosity
As a Customer Due Diligence Analyst, having a curious mind is crucial. Be prepared to discuss how your curiosity has led you to investigate and solve problems in previous roles. Share examples of how you've approached complex situations with an inquisitive mindset.
✨Demonstrate Your Analytical Skills
This role requires a strong analytical approach. During the interview, highlight your experience with risk assessment and decision-making. Use specific examples to illustrate how you've successfully managed high volumes of work while maintaining attention to detail.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts, so ensure you can do this in a way that is easy to understand.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle economic crime risks. Think about past experiences where you had to make tough decisions or escalate issues. Be ready to explain your thought process and the outcomes of your actions.