At a Glance
- Tasks: Enhance customer relationships and provide financial support through in-person and video meetings.
- Company: Major financial service provider with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible working patterns, and hybrid work options.
- Why this job: Make a real difference in customers' financial lives while enjoying flexibility.
- Qualifications: Strong customer service, communication, and relationship-building skills.
- Other info: Opportunity for growth in a dynamic financial environment.
The predicted salary is between 36000 - 60000 £ per year.
A major financial service provider is seeking a Senior Personal Banker in Coventry to enhance customer relationships and provide invaluable financial support. The role includes meeting customers both in person and via video, conducting financial health checks, and identifying suitable banking solutions.
Candidates should possess strong customer service, communication, and relationship-building skills. This position offers a competitive salary and a flexible working pattern, including options for hybrid work.
Senior Personal Banker: Remote & Branch Hybrid for Growth in Coventry employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Remote & Branch Hybrid for Growth in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your customer service and relationship-building skills, as these are key for the Senior Personal Banker role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like the major financial service provider we’re talking about. Express your interest and ask about potential openings.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Senior Personal Banker position. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Personal Banker: Remote & Branch Hybrid for Growth in Coventry
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've built relationships and provided support in previous roles. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send the same CV everywhere! Customise your application for this role by aligning your experiences with the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you’d be a great fit for the Senior Personal Banker position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Be ready to discuss how you can enhance customer relationships and provide tailored financial solutions. This will show that you're not just familiar with the role but also passionate about helping customers.
✨Showcase Your Communication Skills
Since this role involves meeting customers both in person and via video, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as approachable and knowledgeable.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past experiences where you've successfully built relationships or resolved issues. This will demonstrate your problem-solving skills and ability to connect with clients.
✨Emphasise Flexibility and Adaptability
With a hybrid working model, it's important to convey your adaptability. Share examples of how you've successfully worked in different environments, whether remote or in-person, and how you manage your time effectively. This will reassure them that you can thrive in their flexible work setting.