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- Tasks: Enhance customer relationships and provide financial support through in-person and video meetings.
- Company: Major financial service provider focused on customer-first solutions.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Why this job: Make a real difference in customers' financial lives while enjoying hybrid work flexibility.
- Qualifications: Strong customer service, communication, and relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
A major financial service provider is seeking a Senior Personal Banker in Coventry to enhance customer relationships and provide invaluable financial support. In this role, you will meet customers both in person and via video, conduct financial health checks, and identify suitable banking solutions.
Ideal candidates will have strong customer service, communication, and relationship-building skills. This position offers a competitive salary and flexible working opportunities, including hybrid work options.
Senior Personal Banker | Hybrid & Customer-First Finance in Coventry employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker | Hybrid & Customer-First Finance in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry and let them know you're on the lookout for a Senior Personal Banker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service and relationship-building skills, as these will be key in your discussions. Practice common interview questions and think about how you can showcase your experience in enhancing customer relationships.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a leg up in the hiring process, so don’t miss out!
We think you need these skills to ace Senior Personal Banker | Hybrid & Customer-First Finance in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and relationship-building skills. We want to see how your experience aligns with the Senior Personal Banker role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer relationships and how you can provide invaluable financial support. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since this role involves meeting customers both in person and via video, make sure your written application reflects your strong communication skills. Clear, concise, and friendly language will go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Brush up on your knowledge of financial products and services. Be ready to discuss how you can enhance customer relationships through tailored banking solutions. This shows that you're not just familiar with the basics, but also understand how to apply them in real-world scenarios.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or built strong relationships. This will demonstrate your ability to connect with customers and provide invaluable support.
✨Practice Your Communication Style
Since you'll be meeting customers both in person and via video, practice your communication skills. Ensure you can convey information clearly and confidently, whether face-to-face or through a screen. Consider doing mock interviews with friends to refine your approach.
✨Emphasise Flexibility and Adaptability
Highlight your ability to work in a hybrid environment and adapt to different customer needs. Share examples of how you've successfully navigated changes in your previous roles. This will show that you're ready to embrace the flexible working opportunities this position offers.
