NatWest Group is seeking a Complaints Analyst to take ownership of cases across NatWest Boxed, liaising with customers to understand the complaint and conducting thorough investigations within timescales.
You will work across departments to deliver fair outcomes, analyse trends, and help improve customer experience while maintaining high quality standards and empathy in every interaction.
#J-18808-LjbffrComplaints Analyst: Customer Insight & Resolution employer: NatWest Group
Coutts & Co is an exceptional employer, offering a unique opportunity to join a leading Private Banking and Wealth Management firm during a pivotal growth phase. With a collaborative work culture that prioritises professional development, employees are encouraged to influence strategic decisions while receiving support from senior leaders. The role of Managing Legal Counsel not only provides a platform for impactful legal work but also fosters an environment where innovation and efficiency are valued, making it an ideal place for those seeking meaningful and rewarding employment.
