NatWest Group is seeking a Complaint Governance Manager to lead performance management across the business in a hybrid Edinburgh role. You will develop and implement the complaints performance improvement plan and ensure adherence to the policy framework and conduct risk requirements.
The role collaborates with senior stakeholders to identify risks and drive action plans. The position emphasizes data-driven insights, strong influencing skills and cross-team coordination to deliver sustained
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Complaint Governance Lead: Performance & Strategy employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.
