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For Companies At a Glance
- Tasks: Originate and grow customer relationships while providing tailored finance solutions.
- Company: Join a leading financial institution with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible benefits, generous holiday entitlement, and retirement contributions.
- Why this job: Make a real impact by helping customers navigate their financial needs.
- Qualifications: Sales experience and knowledge of finance processes are essential.
- Other info: Comprehensive training and career progression opportunities await you.
The predicted salary is between 30612 - 30612 £ per year.
Join us as a Commercial Relationship Manager in Asset Finance Business Direct. This is an opportunity for a Commercial Relationship Manager to take on an exciting new career challenge. We'll look to you to originate, grow and retain existing customer relationships to support the development of your allocated territory portfolio. You'll have the chance to build and maintain a wide network of stakeholders of varying degrees of seniority. You'll be expected to work from the Rotherham office 2 days per week minimum.
What you'll do:
- In this telephony based role, you'll be providing customer focused finance solutions, while building and maintaining internal relationships to generate incremental new business.
- Executing the contact strategy to generate business volume, including managing internal relationships in the bank and existing customer relationships.
- Adhering to pricing as defined in the product pricing matrix.
- Proactively contacting customers where they have default arrears, understanding their current situation, and making arrangements to bring arrears up-to-date.
- Providing customer centric solutions through an understanding of products and services and an awareness of the external marketplace to meet customer needs.
- Making sure existing active relationships lead to customer referrals and repeat business.
The skills you'll need:
- Knowledge and experience of all sales processes and policies, along with an initial awareness of contract hire and the external autos market.
- Experience of sharing and implementing best practices through engagement and support of continuous improvement activity across the business.
- The ability to work on your own initiative, setting own priorities and working to defined deadlines.
- The ability to maintain clear and accurate documentation and adhere to sales processes and procedures.
- A good understanding and the ability to use Microsoft applications, including Word and Excel.
- A flexible approach to working with other teams.
What else you need to know:
- We're here for our customers when it's most convenient for them so you'll need to work flexibly.
- Hours: Full time - 35 hours. You'll typically be working 9am - 5pm Monday to Friday.
- You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities.
- When you're ready and have mastered your current role, we'll help take your career to the next level.
How we'll reward you:
- Salary: £30,612 per year (pro rata for hours worked). You'll join on a competitive salary of £30,612 and in addition you'll receive a contribution to help you save for retirement.
- You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme.
- You'll have a generous holiday entitlement of 36 days (pro rata for hours worked) - you may be required to work Bank Holidays.
Commercial Relationship Manager, Asset Finance Business Direct employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Relationship Manager, Asset Finance Business Direct
✨Network Like a Pro
Get out there and connect with people! Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Master the Art of Follow-Up
After meeting someone or having an interview, always follow up with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
✨Showcase Your Skills
When you get the chance to chat with potential employers, make sure to highlight your relevant skills and experiences. Use specific examples that demonstrate how you can add value to their team, especially in customer-focused roles like this one.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates there.
We think you need these skills to ace Commercial Relationship Manager, Asset Finance Business Direct
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Commercial Relationship Manager role. Highlight your sales processes knowledge and any experience in asset finance to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, focusing on your ability to build customer relationships and provide tailored finance solutions.
Showcase Your Initiative: We love candidates who can take the lead! In your application, mention specific examples where you've worked independently or set your own priorities to achieve results. This will show us you can thrive in our flexible environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NatWest Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of the finance solutions and products relevant to the role. Familiarise yourself with the external marketplace and how your potential employer's offerings stack up against competitors. This knowledge will help you answer questions confidently and demonstrate your customer-centric approach.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Think about specific instances where you’ve turned a challenging situation into a positive outcome. This will highlight your ability to manage internal and external relationships effectively, which is crucial for this position.
✨Demonstrate Initiative and Flexibility
Be ready to discuss times when you've taken the initiative to solve problems or improve processes. Since the role requires a flexible approach, share examples that showcase your adaptability and willingness to work collaboratively with different teams.
✨Practice Your Communication Skills
Since this is a telephony-based role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and answering questions on the spot. Good communication will be key to your success in this interview.