At a Glance
- Tasks: Lead transformation projects to create sustainable outcomes for our clients and business.
- Company: Join Coutts, a leader in Private Banking and Wealth Management.
- Benefits: Remote-first role with flexible working and opportunities for professional growth.
- Other info: Dynamic environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by driving change and collaborating with senior stakeholders.
- Qualifications: Experience in PBWM and strong stakeholder management skills required.
The predicted salary is between 60000 - 80000 € per year.
Join us as a Transformation & Change Manager. This is an opportunity to be instrumental in delivering simple, quicker and more sustainable outcomes for the business and our customers. We’ll be asking you to design and implement transformation and change projects across Coutts Private & Wealth, in line with our overall strategic direction. Expect to grow your network and gain significant exposure in this role, as you work with senior stakeholders across Coutts Private & Wealth wider senior management team to steer the strategic vision for Private Banking and Wealth Management (PBWM). This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office twice a month when you need to collaborate closely with your colleagues.
What you’ll do:
- Drive forward and lead the initiation, design and effective implementation of all aspects of transformation and change in PBWM.
- Take the lead on all key transformation and change projects and workstreams, ensuring future state plans include appropriate people, location and infrastructure while proactively identifying and managing risks.
- Negotiate with and manage relationships with key stakeholders to ensure continuous engagement across a breadth of projects and workstreams.
- Oversee the production of regular updates and project plans to senior management.
- Track the progress and results for the transformation and change projects, using data and customer insight to monitor the quality and effectiveness of outcomes.
- Gather feedback and drive continuous improvement in the quality of change implementation.
- Build and deliver clear, effective communication strategies for both colleagues and customers.
The skills you’ll need:
- PBWM experience is essential to understand the complex and evolving needs of high net worth (HNW) clients.
- Strong stakeholder management skills and the ability to influence at executive and senior manager level.
- Highly organised change professional with the ability to design and deliver impactful communication strategies.
- Knowledge and experience of project management and implementing operational and behavioural change across diverse teams.
- Experience of relevant regulatory and statutory obligations, risk management and internal governance framework.
- Strong communication skills and experience of producing recommendation papers for executive and senior audiences.
- Good people skills with the ability to translate vision and get buy-in across diverse teams.
- Excellent communication skills, including the ability to produce high-quality materials for senior audiences and customers.
- The ability to work at pace, prioritise effectively, and maintain strong organisational discipline.
- A good working knowledge of Coutts processes, products and systems.
Transformational and Change Manager in City of Westminster employer: NatWest Group
Coutts is an exceptional employer, offering a remote-first work culture that prioritises flexibility and collaboration. As a Transformation & Change Manager, you'll have the opportunity to lead impactful projects while growing your professional network and gaining exposure to senior stakeholders in Private Banking and Wealth Management. With a strong focus on employee development and continuous improvement, Coutts fosters an environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Transformational and Change Manager in City of Westminster
✨Network Like a Pro
Get out there and connect with people in the industry! Attend virtual events, webinars, or even local meet-ups. The more you engage with others, the better your chances of landing that Transformation & Change Manager role.
✨Showcase Your Skills
When you get the chance to chat with potential employers, make sure to highlight your PBWM experience and stakeholder management skills. Share specific examples of how you've driven change and improved outcomes in previous roles.
✨Be Ready for the Digital Space
Since this is a remote-first role, brush up on your digital collaboration tools. Be prepared to discuss how you can effectively lead transformation projects while working from home and keeping everyone engaged.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transformational and Change Manager in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in transformation and change management. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Stakeholder Skills:We want to see how you’ve successfully managed relationships with key stakeholders in the past. Share specific examples that demonstrate your ability to influence and engage at all levels.
Highlight Your Communication Prowess:Since communication is key in this role, include examples of how you've developed effective communication strategies. Show us how you can convey complex ideas clearly to both colleagues and customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at NatWest Group
✨Know Your Transformation Stuff
Make sure you brush up on your knowledge of transformation and change management principles. Be ready to discuss specific projects you've led or been a part of, especially those that align with the needs of high net worth clients. This will show that you understand the complexities of the role.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed relationships with stakeholders in the past. Think about times when you had to negotiate or influence decisions at a senior level. This will demonstrate your ability to engage effectively with key players in the business.
✨Data-Driven Decision Making
Since you'll be tracking progress and results, be ready to talk about how you've used data and customer insights in previous roles. Bring examples of how you've monitored project outcomes and made adjustments based on feedback. This shows you're proactive and results-oriented.
✨Communication is Everything
Think about how you can convey complex ideas simply and effectively. Prepare to discuss your experience in creating communication strategies for diverse audiences. Highlight any materials you've produced for senior management, as this will showcase your ability to communicate at all levels.
