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For Companies At a Glance
- Tasks: Support customers with their financial needs through digital and face-to-face interactions.
- Company: Leading financial service provider in the UK with a focus on customer care.
- Benefits: Competitive salary, generous benefits package, and training opportunities.
- Why this job: Make a real difference in people's financial lives while developing your skills.
- Qualifications: Strong customer service skills and ability to build trustful relationships.
- Other info: 12-month contract with potential for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial service provider in the UK is looking for a Senior Personal Banker in Edgware. The ideal candidate will support customers through both digital and face-to-face channels, helping them navigate their financial needs.
Responsibilities include:
- Conducting Financial Health Checks
- Identifying suitable products
Candidates should have strong customer service skills and the ability to build trustful relationships. A competitive salary and generous benefits package are offered.
Senior Personal Banker – 12-Month Contract, Training & Digital Banking in City of Westminster employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker – 12-Month Contract, Training & Digital Banking in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the banking sector, especially those who have worked at the company you're eyeing. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and financial health checks. We should also think of examples from our past experiences that showcase our skills in building trustful relationships with clients.
✨Tip Number 3
Showcase your digital savvy! Since this role involves both digital and face-to-face interactions, we should be ready to discuss how we've used technology to enhance customer experiences in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Senior Personal Banker – 12-Month Contract, Training & Digital Banking in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant banking skills. We want to see how you can support customers through both digital and face-to-face channels, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Personal Banker role. Share your passion for helping customers navigate their financial needs and how you build trustful relationships.
Showcase Your Financial Knowledge: In your application, mention any experience you have with conducting Financial Health Checks or recommending suitable products. We’re looking for candidates who can demonstrate their understanding of financial services and how they can benefit our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at NatWest Group
✨Know Your Financial Products
Make sure you brush up on the financial products and services offered by the company. Being able to discuss these confidently will show that you're not only prepared but also genuinely interested in helping customers with their financial needs.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you built trustful relationships with clients, as this is crucial for a Senior Personal Banker role.
✨Practice Financial Health Checks
Familiarise yourself with conducting Financial Health Checks. You might be asked to demonstrate how you would approach this during the interview, so having a clear process in mind will help you stand out.
✨Showcase Digital Banking Knowledge
Since the role involves digital banking, be ready to discuss your experience with digital tools and platforms. Highlight any specific technologies you've used and how they can enhance customer interactions.
