Senior Personal Banker: Digital Banking & Finance Help in Chester
Senior Personal Banker: Digital Banking & Finance Help

Senior Personal Banker: Digital Banking & Finance Help in Chester

Chester Full-Time 26350 - 36890 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with expert financial advice and conduct Financial Health checks.
  • Company: Leading financial institution with a focus on customer service.
  • Benefits: Competitive salary, generous holiday entitlement, and comprehensive training opportunities.
  • Why this job: Make a real difference in customers' financial lives while developing your skills.
  • Qualifications: Organised, self-motivated individuals with a passion for customer service.
  • Other info: Flexible working hours with shifts between 8am and 8pm, including some bank holidays.

The predicted salary is between 26350 - 36890 £ per year.

A leading financial institution seeks a Senior Personal Banker for its branches in Birkenhead and Chester. This role involves proactively supporting customers, conducting Financial Health checks, and providing expert financial advice. The ideal candidate is organised, self-motivated, with a passion for customer service.

You’ll benefit from a competitive salary starting at £26,350, generous holiday entitlement, and comprehensive training opportunities. Flexibility in working hours is essential as the role includes shifts between 8am and 8pm, including some bank holidays.

Senior Personal Banker: Digital Banking & Finance Help in Chester employer: NatWest Group

Join a leading financial institution that prioritises employee development and customer satisfaction. With a competitive salary, generous holiday entitlement, and comprehensive training opportunities, you will thrive in a supportive work culture that values flexibility and teamwork. Located in the vibrant areas of Birkenhead and Chester, this role offers a unique chance to make a meaningful impact on customers' financial well-being while enjoying a rewarding career path.
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Contact Detail:

NatWest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Personal Banker: Digital Banking & Finance Help in Chester

✨Tip Number 1

Network like a pro! Reach out to current employees at the financial institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and financial advice. We want to show off our expertise and passion, so let’s role-play with a friend!

✨Tip Number 3

Dress to impress! Even if the interview is virtual, we should look sharp. It shows we’re serious about the role and respect the opportunity.

✨Tip Number 4

Follow up after the interview with a thank-you email. It’s a great way to reiterate our interest in the position and keep us fresh in their minds. Plus, it shows we care!

We think you need these skills to ace Senior Personal Banker: Digital Banking & Finance Help in Chester

Customer Service
Financial Health Checks
Financial Advice
Organisational Skills
Self-Motivation
Communication Skills
Flexibility
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Personal Banker role. Highlight your customer service experience and any financial expertise you have, as this will show us you're a great fit for the position.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital banking and how your previous roles have prepared you for this one. Be genuine and let your personality come through!

Showcase Your Organisational Skills: Since the role requires being organised and self-motivated, give examples in your application of how you've successfully managed multiple tasks or projects. This will help us see how you can thrive in our fast-paced environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!

How to prepare for a job interview at NatWest Group

✨Know Your Stuff

Make sure you brush up on the latest trends in digital banking and finance. Familiarise yourself with the institution's services and how they support customers. This will show your passion for the role and help you answer questions confidently.

✨Showcase Your Customer Service Skills

Prepare examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where you provided expert advice or conducted financial health checks. This will demonstrate your commitment to customer service.

✨Be Organised and Self-Motivated

Since the role requires flexibility, highlight your ability to manage your time effectively. Share instances where you've successfully balanced multiple tasks or adapted to changing schedules. This will reassure them that you're ready for the demands of the job.

✨Ask Thoughtful Questions

Prepare a few insightful questions about the team dynamics, training opportunities, or the institution's approach to digital banking. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Senior Personal Banker: Digital Banking & Finance Help in Chester
NatWest Group
Location: Chester

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