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- Tasks: Analyse data to support business decisions and improve performance.
- Company: Dynamic company offering great career development opportunities.
- Benefits: Work from home flexibility and collaborative office days in Manchester, Liverpool, or St Helens.
- Other info: Engage with diverse stakeholders and enhance your professional growth.
- Why this job: Utilise your analytical skills to make a real impact on business strategies.
- Qualifications: Experience in support roles and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Change Planning Analyst. Take on a role with great career development potential and harness your analytical talents. We’ll look to you to utilise your specialist knowledge and provide insightful analysis and understand the impact to the business. You'll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long term goals. We're offering this role for a period of 12 months. You’ll work from home some of the time, but you’ll also spend two days every month working from our Manchester, Liverpool or St Helens office.
What you'll do:
- Using multiple sources of information, such as customer insights, colleague feedback, market insights and relevant business operational data to provide analysis.
- Financial and headcount reporting including monthly cost report checking, monthly forecasting, budget setting, cost control initiatives, business cases, provision of local analysis intelligence and commentary.
- People planning, including capability, engagement and communications.
- Engaging and influencing stakeholders to make sure that the best outcomes are delivered for the business.
- Delivering recommendations and decisions required to improve business performance.
- Reviewing relevant MI and providing ad-hoc analysis of data.
The skills you'll need:
- Experience of working in a support role.
- Excellent knowledge of the customer business, key services and how it interacts with the rest of our business.
- Experience working in a contact centre resource planning function, with the ability to accurately model future staffing requirements using supply vs demand planning to ensure optimal service levels and operational efficiency.
- A broad background of working effectively with a variety of stakeholders at different levels, preferably in a resource planning environment.
- The ability to support the change process by completing impact assessments to size the resource, cost and benefit requirements.
- Proficiency in Excel along with strong analytical and problem-solving skills as well as the ability to use information to develop creative value add solutions.
- An inquisitive mind with a keen eye for detail.
Change Planning Analyst (12 months) employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Planning Analyst (12 months)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills as a Change Planning Analyst can directly benefit their goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your analytical skills! Use real-world scenarios to demonstrate how you would approach data analysis and decision-making. This will help you stand out during interviews and show that you can think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Change Planning Analyst (12 months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your analytical talents and any relevant experience in resource planning or stakeholder engagement to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Change Planning Analyst role. Share specific examples of how you've used data to drive decisions and improve business performance in the past.
Show Off Your Excel Skills: Since proficiency in Excel is key for this role, consider mentioning any advanced functions or tools you’re familiar with. If you’ve created reports or models before, give us a sneak peek into that experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at NatWest Group
✨Know Your Numbers
As a Change Planning Analyst, you'll be dealing with financial and headcount reporting. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples of your analytical work that showcase your ability to interpret complex data.
✨Stakeholder Engagement is Key
You'll need to engage and influence various stakeholders. Think about times when you've successfully communicated with different levels of management. Be prepared to share specific strategies you used to ensure everyone was on board with your recommendations.
✨Showcase Your Problem-Solving Skills
The role requires strong analytical and problem-solving abilities. Come equipped with examples of challenges you've faced in previous roles and how you approached them. Highlight any creative solutions you implemented that had a positive impact on business performance.
✨Understand the Change Process
Familiarise yourself with change management principles, especially how to conduct impact assessments. Be ready to discuss how you've supported change initiatives in the past and what you learned from those experiences. This will show your potential employer that you're proactive and knowledgeable about the role.