At a Glance
- Tasks: Manage a portfolio of corporate clients, identifying risks and shaping recovery strategies.
- Company: Join NatWest's Commercial & Institutional team, known for its expertise and collaborative culture.
- Benefits: Hybrid working, exposure to unique situations, and opportunities for professional growth.
- Other info: Diverse role with significant influence across the client lifecycle and excellent career progression.
- Why this job: Make a real impact on businesses while developing your skills in a dynamic environment.
- Qualifications: Understanding of corporate banking, strong analytical skills, and proactive mindset.
The predicted salary is between 50000 - 60000 £ per year.
Join us as a Specialist Client Manager. In this vital role, you'll take ownership of a portfolio of higher-risk Corporate and Commercial clients, where your decisions directly impact business survival and the bank’s risk position. Working within the Commercial & Institutional (C&I) portfolio management function, you’ll own the end-to-end credit delivery activity for a portfolio of complex corporate and commercial clients.
This is not a typical portfolio or relationship role. You’ll operate in a heightened monitoring environment, proactively identifying risk, engaging customers early, and shaping strategies to stabilise or exit positions. As a Specialist Client Manager, you’ll be overseeing the relationship with customers and credit stewardship activity as well as assisting senior management in the development of client risk management capability within the business. You’ll also manage key stakeholder relationships to enable consistently good customer outcomes and a collaborative approach.
Your responsibilities will include:
- Proactively monitoring a portfolio of corporate and commercial clients, identifying emerging risks before they become critical.
- Engaging directly with customers on a regular basis to understand challenges, shape recovery strategies and deliver key client messages and execute agreed risk mitigation strategies.
- Owning the credit delivery process and acting as a point of contact for stakeholders to make sure the operation runs smoothly, including undertaking client facility reviews in a timely manner and in line with credit policy.
- Identify and respond to potential fraud risk, taking appropriate action to mitigate losses and protect the bank.
- Identifying clients who need an audit, offering support where needed and proactively engaging with the bank's panel of external professional advisers.
- Utilising the bank's systems to actively manage live facilities in line with the agreed client strategy.
- Proactively partnering with commercial client managers to review and optimise in-life portfolios through structured, regular portfolio reviews.
The skills you'll need:
- You’ll bring a strong understanding of corporate banking and working capital products.
- It would be desirable to have working knowledge of invoice finance products and software applications as well as the wider working capital sales products and services. However, training and upskilling can be provided.
- You’ll also have the ability to analyse financial and collateral information as well as articulating conclusions and developing appropriate strategies, presenting a strong analytical skill.
- In addition, you’ll have or be working towards the Chartered Banker Diploma in Lending Skills and have strong negotiation, organisational and planning skills.
- We’ll also want to see the ability to balance customer outcomes with risk management, making sound, commercially aware decisions.
- Experience working across multiple stakeholders, including credit teams, risk functions, and external advisers.
- A proactive mindset, someone who spots issues early and takes ownership.
- Confidence in handling sensitive, high-stakes client conversations.
- Strong resilience and judgement in situations where there may not be clear or easy answers.
Why Join us?
- You’ll gain exposure to situations most roles never see—from early risk identification through to restructuring, fraud management, and recovery.
- The role has significantly evolved in the past 18 months, offering broader ownership and greater influence across the full client lifecycle.
- You’ll work alongside a highly experienced team, building expertise that typically takes years to develop.
- No two days are the same—this is a diverse, hands-on role spanning sectors, products, and complex client scenarios.
- You’ll play a key role in supporting businesses through challenging periods, with genuine impact on their outcomes.
- The breadth of exposure makes this a powerful platform for future progression across credit risk, restructuring, and senior client management roles.
Hours: 35
Job Posting Closing Date: 12/06/2026
Ways of Working: Hybrid
Specialist Client Manager in Cambridge employer: NatWest Group
At NatWest, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Specialist Client Manager, you'll not only engage with complex corporate clients but also gain invaluable experience in risk management and client stewardship, all while benefiting from extensive training and growth opportunities. Our hybrid working model ensures flexibility, allowing you to thrive in a supportive environment where your contributions directly impact both client success and the bank's strategic goals.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Client Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Specialist Client Manager role. Keep it concise and focus on how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Specialist Client Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Specialist Client Manager. Highlight your experience with corporate banking and risk management, and don’t forget to mention any relevant qualifications like the Chartered Banker Diploma.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've proactively managed client relationships and identified risks in the past.
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, be sure to include examples of how you've successfully analysed financial information and developed strategies based on your findings. We want to see your thought process!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at StudySmarter.
How to prepare for a job interview at NatWest Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of corporate and commercial clients you'll be managing. Familiarise yourself with common risks associated with these clients and think about how you would proactively monitor and engage with them.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with analysing financial information and developing strategies based on your findings. Bring examples of how you've successfully identified risks in the past and what actions you took to mitigate them.
✨Demonstrate Stakeholder Management Experience
Highlight your ability to work across multiple stakeholders. Share specific instances where you've collaborated with credit teams, risk functions, or external advisers to achieve positive outcomes for clients.
✨Prepare for High-Stakes Conversations
Since this role involves handling sensitive client discussions, think about how you would approach difficult conversations. Prepare examples that showcase your resilience and judgement in challenging situations, and be ready to explain your thought process.
