At a Glance
- Tasks: Guide customers in achieving their financial goals while delivering exceptional service.
- Company: Leading financial services company with a focus on customer satisfaction.
- Benefits: Competitive salary, generous holiday entitlement, and flexible rewards programme.
- Why this job: Make a real difference in people's lives while enjoying flexibility and great perks.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 26010 - 36414 £ per year.
A leading financial services company is seeking a Customer Service, Personal Banker in Bristol. You will guide and support customers, helping them achieve their financial goals while providing exceptional service. This role requires strong communication skills and a passion for customer service.
You will enjoy a competitive salary starting at £26,010 and a comprehensive benefits package, which includes a generous holiday entitlement and a flexible rewards program. Flexibility in working hours is also essential.
Personal Banker & Customer Service Pro in Bristol employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker & Customer Service Pro in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the financial services sector, especially those who’ve worked as Personal Bankers. They can give you insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and banking. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Personal Banker & Customer Service Pro in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can make a difference in their financial journeys!
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase any relevant experience where you've effectively communicated with customers or colleagues. We love clear and engaging storytellers!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Personal Banker role. We appreciate when candidates do their homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NatWest Group
✨Know Your Financial Stuff
Brush up on your knowledge of financial products and services. Be ready to discuss how you can help customers achieve their financial goals, as this will show your passion for the role and your ability to provide exceptional service.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided guidance, as this will demonstrate your strong communication skills that are crucial for a Personal Banker.
✨Emphasise Flexibility
Since flexibility in working hours is essential, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or customer needs, showing that you're ready to go the extra mile.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer service and financial guidance. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.