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For Companies At a Glance
- Tasks: Build strong relationships with customers and deliver excellent banking experiences.
- Company: Join a leading bank committed to sustainable growth and innovation.
- Benefits: Starting salary of £25,785, flexible benefits, and 25 days' annual leave.
- Other info: Inclusive workplace welcoming diverse backgrounds; hybrid working options available.
- Why this job: Kickstart your career in banking while learning and growing in a supportive environment.
- Qualifications: No prior experience needed; just a passion for learning and strong communication skills.
The predicted salary is between 25785 - 25785 £ per year.
Progress as unique as you are
Apprenticeship – Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 16 months
Salary: £25,785
Qualification gained: Financial Services Customer Advisor Level 3
Location: Birmingham
Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.
What you'll do
- As a Relationship Management Apprentice in Transaction Banking, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes.
- Understanding complex customer needs and recommending solutions that help them grow and thrive.
- Researching and collecting information from different sources to help make informed, data led decisions.
- Working closely with your peers to deliver strong, sustainable growth and good customer outcomes.
- Building your banking knowledge and learning about the wider banking market, while contributing to a positive learning culture and investing in your own development.
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of. You’ll also get:
- A starting salary of £25,785.
- Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution.
- A fully funded apprenticeship - Financial Services Customer Advisor Level 3.
The skills you'll need
We’re looking for people who love learning, are driven to succeed and can communicate well, while building strong relationships at all levels. You’ll also:
- Keep the customer at the centre of everything you do.
- Be creative and open to new ideas.
- Solve problems proactively and confidently offer solutions.
- Use analytical and logical thinking, and adapt well to change.
- Plan and organise your work effectively, prioritising your time well.
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying. It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn’t manage to achieve the desired grades or cannot provide evidence of your qualifications, then we’ll support you during your apprenticeship. You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences. If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out. Make sure you’ve listed your qualifications and experience on your CV before applying.
Need help with your application? Visit our ‘Application Support’ page for information on the recruitment journey and answers to the most common queries.
Hours: 35
Ways of Working: Hybrid
Relationship Management Apprentice in Birmingham employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Management Apprentice in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to relationship management. Think about how you can showcase your problem-solving skills and customer focus.
✨Tip Number 3
Show your passion for banking! Stay updated on industry trends and be ready to discuss how they impact customer relationships during your interviews.
✨Tip Number 4
Apply through our website for the best chance of success! Make sure your CV highlights your communication skills and any relevant experiences that demonstrate your ability to build strong relationships.
We think you need these skills to ace Relationship Management Apprentice in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Relationship Management Apprentice role. Highlight any customer service experience or teamwork skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about banking and how you can contribute to our team. Be genuine and let your personality come through – we love seeing that!
Showcase Your Learning Mindset: We want to see that you’re eager to learn and grow. Mention any relevant courses, projects, or experiences that demonstrate your commitment to personal development. This will show us you’re ready to invest in your future with us!
Apply Early!: Don’t wait until the last minute to submit your application. Our window closes once we have enough applications, so get yours in early to avoid missing out on this fantastic opportunity with us!
How to prepare for a job interview at NatWest Group
✨Know Your Customer
Before the interview, research the company and its customer base. Understand their needs and how the role of a Relationship Management Apprentice fits into helping them thrive. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Communication Skills
As this role is all about building relationships, be prepared to demonstrate your communication skills. Think of examples where you've successfully communicated with others, whether in school projects or part-time jobs. Practice articulating your thoughts clearly and confidently.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Prepare by thinking of scenarios where you've had to tackle challenges creatively. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and eager to learn more about the position and the company.