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For Companies At a Glance
- Tasks: Support customers with financial needs through face-to-face and digital interactions.
- Company: A leading UK bank known for excellent customer service.
- Benefits: Competitive salary, generous holiday entitlement, and retirement fund contribution.
- Why this job: Make a real difference in people's financial health while building strong relationships.
- Qualifications: Exceptional customer service skills and a passion for financial products.
- Other info: Extensive training and opportunities for career advancement.
The predicted salary is between 26350 - 36890 £ per year.
A leading UK bank is seeking a Senior Personal Banker in Birkenhead and Chester to support customers with their financial needs through face-to-face interactions and digital services. The ideal candidate will excel in customer service, build strong relationships, and promote the benefits of various financial products.
This position offers a competitive salary starting at £26,350, alongside extensive training and comprehensive benefits including generous holiday entitlement and a retirement fund contribution.
Senior Personal Banker: Financial Health & Wealth Guidance in Birkenhead employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Financial Health & Wealth Guidance in Birkenhead
✨Tip Number 1
Get to know the bank's values and mission. When you walk into that interview, show us how your personal values align with theirs. It’s all about building that connection!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Senior Personal Banker. We want to see how you handle tricky situations and keep customers happy.
✨Tip Number 3
Don’t just talk about financial products; share your passion for helping people achieve their financial goals. Show us how you can make a real difference in their lives!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Personal Banker: Financial Health & Wealth Guidance in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Personal Banker role. Highlight your customer service experience and any relevant financial product knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping customers with their financial health and how you can build strong relationships in this role.
Showcase Your Communication Skills: As a Senior Personal Banker, communication is key. In your application, demonstrate your ability to convey complex financial information clearly and effectively, both in writing and verbally.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at NatWest Group
✨Know Your Financial Products
Make sure you’re well-versed in the bank's financial products and services. Brush up on the benefits of each product, as you'll need to explain them clearly to customers during your interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about specific situations where you built strong relationships or resolved issues effectively, as this will demonstrate your suitability for the role.
✨Practice Face-to-Face Interactions
Since this role involves face-to-face interactions, practice your communication skills. Conduct mock interviews with friends or family, focusing on how you engage with customers and convey information clearly and confidently.
✨Research the Bank’s Values
Familiarise yourself with the bank's mission and values. Understanding their approach to customer service and financial health will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
