At a Glance
- Tasks: Handle customer queries and recommend suitable financial products in a telephony banking team.
- Company: NatWest Group is a leading financial services provider in the UK.
- Benefits: Enjoy a salary of Β£27,090 per year and generous holiday entitlement.
- Other info: The position features a rotating shift pattern covering all hours.
- Why this job: Join a dynamic team in Bangor, North Wales, with opportunities for career growth.
- Qualifications: Fluency in Welsh and English is required for this customer service role.
The predicted salary is between 27090 - 27090 Β£ per year.
NatWest Group is hiring a Customer Service Adviser in Bangor, North Wales. You will be the first point of support for personal banking customers in a telephony banking team, delivering excellent service aligned with their financial goals.
The role involves:
- Handling customer queries
- Recommending suitable products
- Maintaining knowledge of financial services
Flexibility is key, as the position features a rotating shift pattern covering all hours. The role offers a salary of Β£27,090 per year along with generous holiday entitlement and a range of benefits.
Bilingual Customer Service Advisor β Welsh/English employer: NatWest Group
Located in Bangor, North Wales, NatWest Group offers a competitive salary and generous holiday entitlement. The team focuses on delivering excellent service to personal banking customers, aligning with their financial goals.
We think you need these skills to ace Bilingual Customer Service Advisor β Welsh/English
Bilingual Communication Skills
Customer Service Skills
Telephony Skills
Product Knowledge
Financial Services Knowledge
Flexibility
Problem-Solving Skills