Bilingual Customer Service Advisor – Welsh/English

Bilingual Customer Service Advisor – Welsh/English

Full-Time 27090 - 27090 Β£ / year (est.) No working from home possible
NatWest Group

At a Glance

  • Tasks: Handle customer queries and recommend suitable financial products in a telephony banking team.
  • Company: NatWest Group is a leading financial services provider in the UK.
  • Benefits: Enjoy a salary of Β£27,090 per year and generous holiday entitlement.
  • Other info: The position features a rotating shift pattern covering all hours.
  • Why this job: Join a dynamic team in Bangor, North Wales, with opportunities for career growth.
  • Qualifications: Fluency in Welsh and English is required for this customer service role.

The predicted salary is between 27090 - 27090 Β£ per year.

NatWest Group is hiring a Customer Service Adviser in Bangor, North Wales. You will be the first point of support for personal banking customers in a telephony banking team, delivering excellent service aligned with their financial goals.

The role involves:

  • Handling customer queries
  • Recommending suitable products
  • Maintaining knowledge of financial services

Flexibility is key, as the position features a rotating shift pattern covering all hours. The role offers a salary of Β£27,090 per year along with generous holiday entitlement and a range of benefits.

Bilingual Customer Service Advisor – Welsh/English employer: NatWest Group

Located in Bangor, North Wales, NatWest Group offers a competitive salary and generous holiday entitlement. The team focuses on delivering excellent service to personal banking customers, aligning with their financial goals.

NatWest Group

Contact Details:

NatWest Group Recruitment Team

We think you need these skills to ace Bilingual Customer Service Advisor – Welsh/English

Bilingual Communication Skills
Customer Service Skills
Telephony Skills
Product Knowledge
Financial Services Knowledge
Flexibility
Problem-Solving Skills