NatWest Group is seeking a Bereavements Customer Support Officer to provide compassionate guidance to customers and families after a death notification. You will help customers navigate the bereavement process, verify documentation and keep records up to date in line with policy.
Working with colleagues and specialist teams, you will respond to questions, support operational processes, and look for ways to improve service using approved digital tools.
Bereavement Support Specialist β 12-Month Contract employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.