At a Glance
- Tasks: Provide exceptional customer service and support clients with their banking needs.
- Company: Leading UK banking institution focused on customer care and growth.
- Benefits: Competitive salary, generous holiday entitlement, and flexible rewards.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Perfect part-time role for motivated individuals seeking career growth.
The predicted salary is between 15606 - 19507 £ per year.
A leading UK banking institution is seeking a part-time Customer Service Advisor in Barry to provide exceptional service to branch customers. You'll support customers in achieving their financial goals and assist with various banking requests.
This role offers a competitive salary starting at £26,010 pro rata, along with a generous holiday entitlement and flexible rewards. Ideal for motivated individuals with a strong customer service background.
Part-Time Personal Banker: Customer Care & Growth in Barry employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Personal Banker: Customer Care & Growth in Barry
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the banking sector. A personal recommendation can make all the difference when you're aiming for that part-time Personal Banker role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle different banking requests and customer concerns. We want you to shine when they ask about your experience!
✨Tip Number 3
Show your passion for helping customers! During interviews, share specific examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to providing exceptional service, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in your job search.
We think you need these skills to ace Part-Time Personal Banker: Customer Care & Growth in Barry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can help our customers achieve their financial goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Motivation: In your application, let us know what drives you to work in banking and customer care. We love motivated individuals who are eager to make a difference for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the basics of personal banking, as well as common customer queries. This will help you answer questions confidently and show that you're genuinely interested in helping customers achieve their financial goals.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you went above and beyond to assist a customer. This will demonstrate your ability to connect with clients and handle their requests effectively.
✨Practice Common Interview Questions
Anticipate questions related to customer care and growth. Be ready to discuss how you would handle difficult customers or resolve complaints. Practising these scenarios will help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.