NatWest Group in Edinburgh is seeking a Customer Service Officer for Premier Banking to deliver outstanding service to Premier Customers. You will handle inbound calls, assist with payments and banking queries, and guide customers to the best options while ensuring a seamless experience.
Your duties include owning calls, resolving issues, maintaining relationships with colleagues, and helping refine processes to improve satisfaction and efficiency.
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Banking Customer Care Specialist employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.