At a Glance
- Tasks: Manage and develop relationships with commercial customers in the fishing industry.
- Company: Join a forward-thinking financial institution focused on customer success.
- Benefits: Hybrid working, professional development, and a supportive team environment.
- Other info: Gain a Diploma in Lending Skills to enhance your career prospects.
- Why this job: Make a real impact by driving customer satisfaction and business growth.
- Qualifications: Experience in commercial banking and strong relationship-building skills required.
The predicted salary is between 50000 - 60000 £ per year.
Join us as a Relationship Director in Commercial Mid-Market. This role will see you managing and developing a portfolio of commercial customers within the fishing industry, providing them with the right products and services for their financial needs. We’ll look to you to drive sales activity to maximise new business, while managing your customer relationships to drive continuous improvement in the customer experience.
You’ll be valued for your long term thinking and commercial acumen as you help us support business growth and build lasting business relationships. Your time will be split between client meetings at their premises, collaborating with colleagues in our Aberdeen office, minimum two days a week, or as required, with the remainder working remotely.
What you'll do:
- Show an entrepreneurial attitude while driving strong customer advocacy and creating additional value from new and existing customer relationships.
- Provide your customers with the right financial solutions for their needs through excellent customer service.
- Increase customer loyalty and satisfaction levels by exceeding expectations and going the extra mile.
- Maintain and develop working relationships with key business and functional partners.
- Demonstrate effective use of tools for contact and strategy planning, identifying and meeting customer needs and recording.
- Present pitches and papers to your customers.
- Analyse financial and other information to present complex, properly structured credit applications.
- Deliver targeted new lending while adhering to appropriate cost, risk and capital disciplines and controls.
The skills you'll need:
- Prior experience in commercial banking with in-depth knowledge of credit processes and policy.
- Highly developed interpersonal, negotiation and networking skills in a sales environment.
- Proven risk assessment experience with monitoring and control skills in a broad range of customer situations.
- Outstanding customer relationship skills.
- An appreciation of macroeconomic and financial outlook with a strong understanding of commercial sector activity.
- Experience of analysing complex financial information and identifying and structuring appropriate solutions.
- Strong problem solving and analytical skills.
What else you need to know:
Achieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role. A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age. With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.
Hours: 35
Job Posting Closing Date: 18/06/2026
Ways of Working: Hybrid
Relationship Director, Commercial Mid-Market in Aberdeen employer: NatWest Group
As a Relationship Director in Commercial Mid-Market, you will thrive in a dynamic and supportive environment that values long-term relationships and entrepreneurial spirit. Our Aberdeen office fosters a collaborative work culture, offering flexible hybrid working arrangements and opportunities for professional growth, including the chance to earn a Diploma in Lending Skills. Join us to make a meaningful impact in the fishing industry while enjoying a rewarding career with a focus on customer advocacy and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Director, Commercial Mid-Market in Aberdeen
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like NatWest Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Relationship Director, Commercial Mid-Market in Aberdeen
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to NatWest Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on NatWest Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at NatWest Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with NatWest Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at NatWest Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former NatWest Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
